Our knowledge, expertise and our long-standing reputation to do the job right first time has been shared through several generations, so you can be assured that you’ll get the right advice and professional quality service every time.
From shop frontage, tabletops and splash backs to doors, partitions and cat and dog doors. We can replace any broken or damaged glass for your residential or commercial premises, including glass on multi-story buildings as required.
If there’s an emergency fix required, or if a repair is simply urgent for you, then we will come to you day or night. Guaranteed.
Daniel
177 Wordsworth Street
BC Rating
4.8
|
Workmanship |
4.8
|
Quality of workmanship provided |
Cost |
4.2
|
Final cost kept to the quoted cost | |
Schedule |
4.9
|
Job kept to schedule | |
Communications |
4.8
|
Professional and responsive |
If you know a friend,whose has a broken window,ring these AWESOME guys too fix it,D S W quotes As well,it was fixed after 24hrs,p s..other places could not fix till the following week,but once we got our quotes,some of them places we rang,got back to my mate,saying we can fix now..... Reply: Thanks Jason, Glad we could help.
Excellent customer service and prompt callout. Reggie came out and was professional, tidy and friendly. Would use again and highly recommend Reply: Thanks Vanessa, We will make sure to pass on your kind words to Reggie and the rest of the team.
I don't usually write negative reviews but I feel I have to in this case. We had Sharp Glass replace a window at our premises and asked them to match the individual pane with the existing windows. The results in the attached photo speak for themselves. They then refused to remedy the work and were very uncooperative and belittling on the phone saying "it'll only look like that for a few hours a day, you're just going to have to live with it" and claimed "it's the best we can do". We had to get another provider to replace their work. They are now taking us to small claims court seeking payment for this substandard work that we had to get replaced. We highly recommend Winstone Glass's work though. They provided a perfect match. You should definitely use them instead. Reply: Thanks for your review Andrew. This matter has now been settled through the disputes tribunal, at our request. We acknowledge that in your case the glass we replaced with was not a good match for tint. At Sharp Glass we strive to be the best reglazing business, which is not to say we don't make mistakes but that if we do, we will everything we can to make it right. In this case the opportunity to do this was refused by you and the tribunal found in our favour because of this. After which time we could have pursued full payment but instead we offered a 50% reduction of the invoiced costs as a show of goodwill for the inconvenience incurred. Thank you for your full payment of this. Sharp Glass Services
Had phoned them to check out a repair on a slip glass in a sliding door. not only were they fast but the job was done in 2mins and they decided to not charge. very grateful and would highly recommend . thanks so much
Exercise caution if you are to use this outfit. They were quick to respond to our query and gave us an upfront price which was the basis on which we allocated the job - but otherwise we experienced diappointing service, disappointing results and hidden costs. We would not use these guys again and have informed our insurer of the same. Reply: Sharp Glass Services prides itself on service and we are disappointed that we could not deliver for you in this situation. We do thank you for bringing the error in our invoice to our attention and then making full payment for the price adjusted to be lower than our original estimate. Regards
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