In 2006, co-founders Jeremy and Mark faced a problem all too familiar to Kiwis: finding a tradie you can actually trust to work on your most precious asset — your home. Endless phone calls, chasing recommendations, and hoping for the best felt outdated and frustrating.
Determined to fix it, they set out to create one of the world’s first home improvement marketplaces, where homeowners can quickly and easily connect with verified tradies. To stand out from the rest, they gave it a name that stuck: Builderscrack. In February 2007, the platform went live.
Today, Builderscrack has helped facilitate 902,113 jobs and is New Zealand’s largest network of homeowners and tradies. We’re proud to be backed by thousands of Kiwis getting their homes sorted, and tradies who love what they do.
Launched the first version of Builderscrack in 2007 from little old Christchurch.
Major media coverage featuring a villa renovation in Paris using Builderscrack tradies from New Zealand, putting us on the map, and gaining brand recognition New Zealand-wide.
Introduced LBP, PGDB, EW and other accreditation checks adding to the robust review system.
First TV partnership where we gave away $10,000 worth of tradie work, sparking involvement with The Block NZ for many years to come.
As the business grew, our expanding team moved into a new office above the iconic Pomeroy's Old Brewery Inn.
Another successful TV partnership which helped Kiwis get into their first home.
Builderscrack’s 100,000th job was a bathroom makeover posted at exactly 7.58pm on the 9th of November from Lower Hutt, Wellington.
Acquired by hipages Group, which combined with hipages made us the leading home improvement platform in Australasia.
Released sophisticated and trusted micro-sites for tradies, helping them showcase their business, and making it easier for homeowners to find everything under one roof.
Partnered with House Rules NZ, offering contestants special access to Builderscrack tradies who helped bring their visions to life.
Today, we’re made up of 24 team members in Christchurch and Manila, supporting over 344,000 homeowners, and 16,629 tradies across New Zealand.
The Product Team designs and shapes the platform. Working closely with Engineering, they hold the vision and decide what's next. From top-to-bottom platform upgrades to constant tweaks, they make the experience smoother, smarter, and more enjoyable.
The Customer Support Team spearheads requests and solves problems, supporting homeowners and tradies every step of the way. From verifying tradies, to championing the voice of the customer, they make sure every experience counts.
The Trades Team works directly with thousands of tradies every month, helping them make small changes that lead to big wins. Nothing beats seeing a tradie land more work and knowing they helped make it happen.
The Engineering Team builds and maintains the product, managing the systems that ensure quality code and keeping servers online and secure. Made up of rock climbers, hikers, and quick learners, they love making life easier for homeowners and tradies.
The Marketing Team grows our network of homeowners and tradies by spreading the word across NZ. Known for their energy, positivity, and attention to detail, they work collaboratively to bring the brand to life with the right mix of strategy and creativity.
Great Place to Work® Certification™ is recognised worldwide by employees and employers alike and is the gold standard for identifying and recognising outstanding employee experience and company culture.
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