Privacy Policy

This is the privacy policy of myQuote Limited (trading as "Builderscrack and "") for the Builderscrack Website.

Builderscrack takes your privacy seriously and has provided this privacy policy which sets out our information gathering and usage practices. For additional information about using the Website, please review our terms and conditions.

By using our Website, or otherwise providing personal information to us, you acknowledge that we will collect, use, store and disclose personal information in accordance with applicable laws and this privacy policy.

In this privacy policy:

  • "Members" are both Builderscrack Homeowners and Tradespeople, as defined in our terms and conditions.
  • "Personal Information" is information about an identifiable individual, as defined in the Privacy Act 2020.

Overview of how we store and protect your data

  • Builderscrack is locally hosted in NZ on servers that are regularly updated and patched
  • We use industry standard HTTPS and SSL to secure all data communications
  • Passwords are hashed and salted (we don’t store passwords in plaintext and we can't decrypt them)
  • Information such as name, phone, email is stored in our secure database (as plaintext)
  • Job descriptions and profiles are publicly searchable. For homeowners, name and phone are never made public. For tradespeople, your name is publicly viewable as part of profiles and phone numbers are revealable on certain paid packages.
  • Backups of data are securely transferred and stored on Amazon servers
  • Information you send to customer support may be stored on services such as Zendesk
  • We use cookies to provide secure account access and account checks
  • We don’t store credit card information if provided. This information is stored using PCI compliant third party providers
  • Any ID documentation that you upload is only accessible by yourself and administrative staff. It is only stored on our server and backups