COVID-19: Alert Level 2 allows all trade related business with proper safety protocols. More information here.

Code of Conduct

When you partner with Builderscrack you agree to operate under a set of values, ensuring a great experience for everyone using our service.

We call this our Code of Conduct.

Integrity

  • Operate with honesty and respect.
  • Use Builderscrack in a manner consistent with our Terms & Conditions.

Professionalism

  • Maintain professionalism in all aspects of your work, on and off-site.
  • Hold applicable trade licenses, registrations or memberships when undertaking restricted work, and meet the standards or regulations set by your trade's industry body.
  • Deliver appropriate certifications of work in good time.

Communication

  • Ensure homeowners understand the work required to complete their job, and what to expect from start to finish.
  • Communicate timing or pricing variations as early as possible.
  • Respond to clients as soon as possible, and notify Builderscrack as soon as you secure work.

We encourage best practice from our homeowners too, you can read that here.