Code of Conduct

Integrity

• Operate with honesty and respect.
• Use Builderscrack in a manner consistent with our Terms & Conditions.

Professionalism

• Maintain professionalism in all aspects of your work, on and off-site.
• Hold applicable trade licenses, registrations or memberships when undertaking restricted work, and meet the standards or regulations set by your trade's industry body.
• Deliver appropriate certifications of work in good time.

Communication

• Ensure homeowners understand the work required to complete their job, and what to expect from start to finish.
• Communicate timing or pricing variations as early as possible.
• Respond to clients as soon as possible, and notify Builderscrack as soon as you secure work.

We encourage best practice from our homeowners too, you can read that here.