Getting the best outcome

Builderscrack has been built to create great outcomes for homeowners and tradespeople. To ensure the success of your job, be sure to keep the following in mind.

Connect with tradespeople

When a tradesperson chases your job, look over their profile. You’ll see any photos they’ve uploaded, their business description, any accreditations they hold, and any reviews they’ve received from other Builderscrack homeowners.

Keep in mind that tradespeople pay to access our service and to connect with you (even if they don’t win the job), so please carefully select the tradespeople you’d like to discuss your job with.

Keep job details updated and accurate

If you are communicating with a tradesperson, and you decide you won't use them, please drop them from your job.

Respond to tradespeople quickly and clearly

Responding quickly and clearly to the tradespeople you're in contact with lets them know you're reliable and keen. If you need time to figure out things your end, just let them know. Quick, clear communication is key to building a good relationship, and getting a great outcome.

There are some small fees for tradespeople using our service and occasionally we might request information from you to make sure we're getting these details right, we appreciate timely responses too!

Leave a fair review

Reviews provide valuable insights into how tradespeople operate, the experiences they've given homeowners and ultimately help homeowners to make informed decisions. Reviews are key to tradies building a great profile and reputation on Builderscrack.

So please take the time to leave reviews. Be fair and realistic when measuring the quality of workmanship, if costs aligned with quotes and the tradesperson's communication.