"Apologies for the delay in completing this review. This work was completed some time ago, but I am happy to report I have had no further issues since this work was completed. My toilet is now firmly affixed to the floor. Many thanks for the great work."
Client comment

"The work done was good; however, although the quote included 'installation and commissioning', it turned out that the electrical connection wasn't included so I needed to get an electrician to do that separately. To his credit, when I realised that the quote wasn't for the whole job, Fraser did say it would be OK if I wanted to get the job done by someone else. There was also a delay due to supplier of the cylinder pushing their delivery date back, but Fraser kept me well informed about that."
Client comment