Hi, we are a family business that has been operating for over 60 years servicing Auckland wide with a great team of experienced glass and aluminum tradesmen. North Shore Glass specialises in all things glass from broken windows and pet door installations through to frameless glass and shopfront repairs. Alternatively feel free to come into our factory in Takapuna and we can cut you a pane of glass to size or talk you through options for your current project. We would love to hear from you.
North Shore Glass Co Ltd
85 Barrys Point RoadNorth Shore Glass provides residential glass repair and new glass installation services for homes across the Auckland region. Whether you have broken a window, cracked a glass door, scratched a window, damaged your shower door, smashed your pool fencing or glass balustrade, need a cat door installed, mirror fixed, or any other glass repaired our residential glass repair team have got you covered!
Glass balustrades provide an extremely modern, clean and affordable way to bring your house up to date with the latest trends. Whether you are looking for completely frameless glass balustrades, semi-frameless, or pool fencing we can find a solution for you.
At North Shore Glass, we offer a variety of pet doors in different types and sizes to suit your furry friend, no matter their size! Whether you need a standard or electronic pet door, we have options to fit your requirements and budget. Bring your own pet door device or let us recommend the perfect solution for your glass.
BC Rating
5.0
|
Workmanship |
5.0
|
Quality of workmanship provided |
Cost |
5.0
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Final cost kept to the quoted cost | |
Schedule |
5.0
|
Job kept to schedule | |
Communications |
5.0
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Professional and responsive |
Quick response to my request for a quote, phoned when order was ready as stated. When collecting the team were efficient and more importantly friendly, high five for great customer service it still goes a very long way. Thank you to all of the team involved in my order. Reply: Hi Warren, Thanks so much for taking the time to leave us this review! It's much appreciated and we are glad we could help :) Many thanks!
Called North Shore Glass on Friday, spoke with a lady (Lauren) who booked me in for Tuesday. At about 11am on Tuesday I hadn't heard from them as to when they would be coming, so called them to follow up. After being put on hold, Lauren came back on the phone to say that scheduling hadn't been made aware the appointment was for Tuesday (so what day was it for then?) and asked if they could come tomorrow. Cancelled the appointment and went elsewhere. Not good enough! Reply: Hi Kingsley, I'm really sorry to hear about your experience with us. This certainly isn't the level of service we strive for at North Shore Glass. I have passed your feedback on so we can figure out what went wrong and ensure we get it right next time. Thanks for your feedback and sorry again for missing the mark here! All the best :)
Please pass on my thanks to the tech that did the job. He was absolutely amazing. Thanks for all the quick responses, really impressed. Reply: Hi Jeanette, Thanks so much for your kind review! We will be sure to pass this feedback onto the glazier :) Many thanks!
Helpful and timeous. Will use Northshore glass again. Reply: Thank you very much for the kind review Gregory :)
Reply: Thanks for the review Graeme :) Much appreciated.
Very helpful firm and professional. I would recommend them. They only need to made sure their quotes include the GST from the beginning. Reply: Thanks for the review and for your feedback Beth :)
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