About
Hi, we are a family business that has been operating for over 60 years servicing Auckland wide with a great team of experienced glass and aluminum tradesmen. North Shore Glass specialises in all things glass from broken windows and pet door installations through to frameless glass and shopfront repairs. Alternatively feel free to come into our factory in Takapuna and we can cut you a pane of glass to size or talk you through options for your current project. We would love to hear from you.
North Shore Glass Co Ltd
85 Barrys Point RoadTakapuna
Auckland 0622
Credentials
Projects
Residential Glass Repairs
North Shore Glass provides residential glass repair and new glass installation services for homes across the Auckland region. Whether you have broken a window, cracked a glass door, scratched a window, damaged your shower door, smashed your pool fencing or glass balustrade, need a cat door installed, mirror fixed, or any other glass repaired our residential glass repair team have got you covered!
Glass Balustrades
Glass balustrades provide an extremely modern, clean and affordable way to bring your house up to date with the latest trends. Whether you are looking for completely frameless glass balustrades, semi-frameless, or pool fencing we can find a solution for you.
Pet Doors
At North Shore Glass, we offer a variety of pet doors in different types and sizes to suit your furry friend, no matter their size! Whether you need a standard or electronic pet door, we have options to fit your requirements and budget. Bring your own pet door device or let us recommend the perfect solution for your glass.
Workmanship reviews
|
BC Rating
5.0
|
Workmanship |
5.0
|
Quality of workmanship provided |
| Cost |
5.0
|
Final cost kept to the quoted cost | |
| Schedule |
5.0
|
Job kept to schedule | |
| Communications |
5.0
|
Professional and responsive |
Google reviews
Rating for North Shore Glass
Johanna White
Professional and efficient. Thanks 👍 Reply: Thank you for the review Johanna :)
Tracy Dalby
We found North Shore Glass to be fast, reliable and very affordable. The receptionist was friendly, understanding and knowledgeable. Would recommend them to anyone. Reply: Thanks so much for your review Tracy.
Sulimani Fuatavai
Reply: Thanks for your review Sulimani
Kevin Tisch
I've been using North Shore Glass for 25 years and have always found them top quality on all jobs.
Colin Agnew
We contacted North Shore Glass and paid a deposit for a broken window job. Explained that the window was high (about 5 m above ground) but that we had scaffolding on-site for painters and that would make the glasswork job easy. No follow up, no exact booking time and when we chased up still no time confirmed. Scaffolding now gone which turns the job from easy to a 2 person and $150 extra project. Declined job and asked for deposit back. It's Ok to be busy and it's Ok to tell people that you can't do the job, but to not tell us anything is poor - won't be back and won't recommend to anyone we know.
David Lim
The receptionist that I spoke to had poor customer service skills and spoke in a lethargic tone. I called them asking for a quote to get a window fixed and secured as a result of a home burglary. I receive a call later that day from the glazier stating that they are on their way - not to inspect/provide a quote but to fix the window? I was only given an hour's notice before their arrival. Glaziers wouldn't provide a quote and kept telling me 'got to talk to the office girls' when I tried to get an estimate. I get a call a few days later to provide contact details so that I could be sent the invoice - at this point I still do not know how much I'm required to pay. The lady I spoke to was clearly trying to dodge answering my questions and respond in a way that she could end the call asap eg. 'We'll send in the invoice in a few days ok thanks bye' - Poor customer service and attitude from receptionist when booking a visit/quote - Was not provided a quote when they arrived. I should also mention they sent two people? - Person I spoke to a few days later was just trying to palm it off as another department's problem I just wanted someone to advise me on the process with more than just an attempt to shrug it off as someone else's responsibility.
