About
We are specialists in residential Plumbing, Drainage, Gas-fitting and Roofing. We service Wellington, Hutt Valley, Porirua, Kapiti & Horowhenua. At Go With The Flow we provide a reliable, fast and friendly plumbing service.
Shayne Ellis
178A Main RoadTawa
Wellington 5028
Credentials
Workmanship reviews
Google reviews
Rating for Go With the Flow Ltd
Nicky Smart
Exceptionally poor service and total lack of professionalism. No communication whatsoever. Worst experience to date with a trades company.
David Short
Called in the morning, came out that afternoon, checked over what had been done, sorted all the things that needed doing, talked through what was being done and why. Happy with the service and advice.
Mark R
OVER PRICED & DISHONEST!!! UPDATE: I'm not the only customer for which they use the line - "We can't find you in our records" Seems to be a common thread when they get a bad review!!! See all the reviews below about OVERCHARGING and lying about hours worked. UPDATE: DISGRACEFUL THAT THEY RESORT TO LYING! ALLSO I'M SORRY, BUT HAVING PREVIOUS HAPPY CLIENTS DOES NOT MEAN ALL YOUR WORK WILL BE GREAT. THE PLUMBER THAT PERFORMED THE TASKS ON MY JOB WAS HIGHLY INADEQUATE AND YOU IGNORED MY REQUESTS TO INSPECT AND REPAIR! THEY ALSO MENTION IN THEIR RESPONSE ABOUT ALL THE GOOD REVIEWS. WHAT ABOUT THE REVIEWS THAT SUPPORT MY REVIEW. See Sophie Ball, Nigel B, Jo DM, Michael Moore just to name a few. Their response states they have no record of the job but then go on to mention they are surprised I review them 8 YEARS after the job, so they clearly know which job it is. I also explained to them why I only reviewed now but they chose to ignore that. I could not find any avenue to review them at the time. Also they did not request an Invoice number nor did I say I was unable to do this. I simply got the job fixed by someone else as at the Manager of GO WITH THE FLOW did not fix the job after 2 requests! 2.5k to install 2 toilets. Totally over priced and in top of that I was charged for many parts that were never used!!! The plumber was disgraceful and kept driving back and forth to Plumbing World for which I was not only charged and exuberant fee each time but also paid a 100% markup on the plumbing world prices. Absolutely ripped off. Spoke to manager who said he would take a look but never showed and instead sent someone 2 months later to finish the job and had no idea. Never heard from manager again despite calling twice. After posting an unfavourable review on their Facebook page, they disable reviews. Obviously they are only interested in favourable reviews. Have been contacted in June 22 by someone claiming they would’ve fixed the issue had they known. Given I spoke to the manager at the time the issue arose, I find this simply to be a totally hollow response on their part. Would not recommend this completely OVER PRICED DISHONEST organisation. Disgraceful!!! I'm sorry you don't appreciate the review, however, this is why reviews are available to customers, honest organisations accept that and don't go to the extent of disabling reviews because 1 is not favourable. Reply: Hi Mark, you left a review on our Facebook page the other day and yes it was temporarily removed because we wanted to contact you directly to discuss the matter. We have so many happy clients hence all the great reviews on google 197 reviews to date which suggests we do a fantastic job with a score of 4.7 . We contacted directly on Facebook the other day and asked you to provide an invoice number for the work completed you where unable to do this , but you then went onto say that the job was done years ago, we have no record of this job and because you cant provide proof of the job we are unable to assist you with this matter. I was thinking that 8 years after job it seams kind strange that you would raise this now after all this time . Feel free to send us a copy of the invoice if you find it and we would be happy to try and resolve this issue for you .
Ross Jones
Had an immediate problem with a blocked gutter overflowing with water where it was not wanted. Go With The Flow attended quickly and sorted the problem out.
Bill Worthy
Quick, friendly service.. Joe was great, couldn't have asked for more. Reply: Thanks Bill - we appreciate your review and pass your kind words on to Joe.
Sean
Great service, came to do a quote, and then did the job on the spot after I accepted. Under sink water filter installation. No fuss, fast and professional. Reply: Thanks Sean - we appreciate it.
