About

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Carpets & Critters has recently expanded into Auckland after successfully servicing the Eastern Bay of Plenty for more than 10 years. During this time, we have built a strong reputation for delivering professional, reliable, and high-quality cleaning, restoration, flooring, and pest management services across both residential and commercial sectors.

Our client portfolio includes local government, healthcare providers, property management companies, schools, accommodation providers, and private homeowners. Some of our valued clients include:

Barfoot & Thompson
Stay Hub
Harcourts
Ray White
Inspire Property Management
Property Brokers
Bay of Plenty District Health Board
Opotiki District Council

In addition, we regularly service schools, resorts, Airbnb properties, commercial premises, and a wide range of residential clients.

Our Services:
-Professional Carpet & Upholstery Cleaning
-24/7 Flood & Water Damage Restoration
-Fire, Smoke & Mould Remediation
-End-of-Life, Biohazard, Crime Scene, Trauma & Hoarding Cleaning
-Commercial & Residential Pest Management
-Carpet & Vinyl Repairs, Patching, Re-Stretching & Installation
-Commercial Cleaning Services

Why Choose Carpets & Critters?

-Over 10 years of industry experience
-More than 100 five-star Google reviews
-Fully insured with comprehensive public liability cover
-Extensive fleet of modern equipment capable of handling multiple projects simultaneously
-References available upon request
-Rapid response for emergency restoration services
-Qualified and certified industry professionals
-Qualifications & Certifications

Our team maintains industry-leading qualifications and ongoing professional development, including:

National Certificate in Flooring – Carpet Installation & Resilient Flooring
National Certificate in Flooring – Floor Planning & Design
New Zealand Certificate in Pest Operations – Urban Pest Control
Certified Handler Certificate
10 IICRC Certifications (Institute of Inspection, Cleaning and Restoration Certification)
Triple Master IICRC Designations
Master Water Restorer
Master Fire & Smoke Restorer
Master Textile Cleaner

These internationally recognized certifications demonstrate our commitment to maintaining the highest standards of workmanship, safety, and professionalism.

Our Commitment

At Carpets & Critters, we pride ourselves on providing exceptional service, honest advice, and quality workmanship. Whether it's routine carpet cleaning, pest management, emergency flood restoration, or specialized remediation services, our goal is to deliver outstanding results while minimizing disruption to our clients.

Servicing Auckland and the Bay of Plenty

For more information find us online

Verification

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Trade licences

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Carpets & Critters has not provided trade licence details. Not all work requires a licence. Before you engage with them for restricted work, ask them to provide supporting documentation.

Insurance

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This tradesperson has provided the following insurance details. Please check policy exclusions directly with the tradesperson. We recommend asking specifically about cover for "defective/ faulty workmanship" or "property being worked on".

Memberships & Associations

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To gain membership, the tradie pays annual membership fees. In return they may be expected to follow levels of workmanship, codes of conduct and training as set out by the organisation. Memberships differ from trade licences.