Nicole Glover

6 days ago

Hi, the sparkle cleaning company was amazing. From the first communication I had with them till the end of their service. Making the appointment was easy and I could speak to a real person to get sorted. The cleaners did a fantastic job and were very professional meeting me on site. I would highly recommend this company. A Papakura landlord. Reply: Thank you so much for appreciation.

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Craig Donna

1 week ago

Thank you Daisy and Girlie, lovely clean, And very professional

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Nicola Lawton

2 months ago

Sparkle were amazing and did a great job, I would definitely use again and recommend their services.

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Vitaly Miheev

4 weeks ago

This a complex 5 star review. It's complex, because what defines a good service is how a company and management reacts when things get slightly complicated. From the start, my request was last minute and during holiday season. Something that was accommodated with no problem. The job was fairly simple, but we did have to communicate and re visit it. Something that was handled very well by management. The billing and payment system was easy and simple. The communication was polite, precise and on point. Based on the fact that this interaction could have gone very wrong, but actually turned out good for everyone, I would absolutely recommend this company to anyone. I appreciate the professionalism and calmness. And resolving all the issues on my last minute request, and well delivered service. Thank you very much.

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Riyad Salter

1 month ago

I would've been keen to give them four stars and get my family to use them, as the employee that came to clean my carpet was good with trying to get the stain out that I had inherited after buying the apartment. But it was the communication that followed this that I give the two stars. I paid my bill but then I got an email saying pay your bill and so I told them I paid my bill in reply email. Then I get another email saying pay your bill so I sent them a snapshot saying I paid my bill the third time round they sent me a email saying that they were gonna take me to send me to baycorp. All of this in a matter of 3 days. Very angry I ended up having to call them and telling them to check their system, and I do not appreciate being threatened like this. Although the employee was good. I would not be recommending my family or friends to use this Service until they get their payment system in better working order, do a customer service course and stop with the quick heavy threats of baycorp. Reply: Hi Antony (Riyad), I sincerely apologise for the message I sent regarding the payment. At the time, I couldn’t see the transaction from my end, which led to a genuine misunderstanding. We had also been sending the payment request and related communication to your work mobile, which I now understand you may not have seen or had a chance to respond to. As most of our clients usually pay through our booking system, I didn’t realise the payment had been made directly via the Xero invoice. I’m truly sorry if my message came across as offensive — that was never my intention. As a small business, unpaid work can be worrying, which is why I followed up, but I do feel bad about the confusion caused and take full responsibility. Thank you very much for your business and understanding. I truly appreciate it. Kind regards, Andy Sparkle Property Services

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Leskin Lambert

1 month ago

Absolutely fabulous service - highly recommended company Professional & trustworthy people. Daisy was a fabulous cleaner

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