At Above Focus Roofing Ltd, our mission is to be the premier provider of roofing solutions for residential and commercial customers. We are committed to delivering exceptional service, quality workmanship, and innovative roofing solutions tailored to our clients' needs. We strive to build lasting relationships with our clients by exceeding their expectations and earning their trust through honesty, integrity, and professionalism. Our goal is to be a company that our clients can rely on for all their roofing needs, and to be a positive force in our community by giving back and supporting local causes.
Customers appreciate expertise and experience. They want to work with professional's who have a deep understanding of their field and can provide a high level of service. Customers value reliability and responsiveness. They want to know that they can count on us to deliver on our promises and respond promptly to their inquiries or concerns. It's crucial to establish clear communication channels and set realistic expectations. At Above Focus Roofing we think that is it very important to understand these key mechanics to create trust with our client's, further ourselves and our business.
Cameron mcarthur
Titahi Bay/25 Tireti RoadOriginally intended as a minor leak identification and repair job, this project ended up spanning two weeks. Despite being quite busy, we decided to lend a hand to our client to ensure that they could move their tenants in as planned. The end result was fantastic, leaving both parties exceedingly pleased. Once again, Above Focus Roofing proves to be a stellar team!
One of our clients approached us with a challenging project, stating that they desired to retain their present iron structure and only change or fix what we determined to be necessary. Despite understanding the difficulty involved in perfecting this project, we accepted the challenge. Ultimately, we achieved an outcome that satisfied both our team and the client. Another success has been added to our collection at Above Focus!
A client approached us with a leaking roof and sagging structure. He requested our assistance in coordinating with the builder currently working on the property. We were thrilled to collaborate with the builder's team, who impressed us with their professionalism and expertise. Together, we resolved the leak issue and ensured the comfort and safety of the client's tenants. Another satisfying result for us!
Our client reported three leaks in their property. Upon investigation, we discovered that two of the leaks were caused by tradesmen who had washed the roof nine months prior, causing damage. The third leak was the result of guttering becoming clogged and overflowing into the eve. We were able to address all three issues and prevent any future leaks by repairing the damaged to the tiles and replacing all the spouting around the property.
Our client was experiencing a frustrating roof leak, with no clear indication of its source. Upon accessing the roof, we discovered that trees had been growing all over it, causing damage to the flashings and rusting of the roof. In order to effectively address the issue, we removed the trees, cleaned the roof, and treated the rust. We then installed new flashings and aqua seals to prevent any future leaks. Thanks to our efforts, the job was completed successfully and our client was able to enjoy a leak-free roof once again.
Our client had a historic leak along the apex of their roof. To address the issue, we installed a custom ridge cap along the ridge, effectively stopping the leak.
BC Rating
5.0
|
Workmanship |
5.0
|
Quality of workmanship provided |
Cost |
4.8
|
Final cost kept to the quoted cost | |
Schedule |
5.0
|
Job kept to schedule | |
Communications |
4.9
|
Professional and responsive |
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