Review

House painting on Snell

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Job description

Exterior Painting
Hamilton

Published: 7 March 2022

Looking to have exterior walls prepped and painted. House is single story 1960s weatherboard. Roof and deck not included. Separate quote for garage. Some areas will need extra work due to previous, now inactive rot.


Review

Workmanship
1.0
Cost
5.0
Schedule
5.0
Communications
1.0

Job was not completed to any industry standard. Concerns were raised early on but we were dismissed as we were not painting professionals. These concerns continued throughout the job and we made the painter aware of these however the painter appeared to not see the obvious issues even when pointed out the final day. We preferred to not have them return again due to many reasons but mainly due to their inability to recognize this work as being substandard.

Work carried out by the owner/operator
Reviewed on 09-05-2022

Tradesperson reply
"If you look at all my reviews over the many years I have been on builders crack you will see this review is an aberration. Nearly all my reviews are very positive and realistic. As a professional when a customer has difficulties I always work extremely hard to resolve any issues. Sadly in this case it was not possible. I did consider taking this customer to small claims Tribunal. For the sake of saving them undue stress at a financial cost I gave up this right of action. Sadly there review was not in the spirit of a verbal agreement we had to demonstrate good will. None the less I wished them well but feel I needed to comment on the review."

Verified Builderscrack review

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