Review

Pilot wire

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Job description

Hot Water Cylinders (Electrical)
North Shore

Published: 1 August 2022

After the storm last weekend, Vector had turned off the power to our hot water cylinder. They sent a crew to do fix it on Friday --- , but they did not access our property. I believe they had only fixed the network pilot line. We have called again and were told that the issue could not have been fixed without them accessing our property. But Vector could not prioritise our job and their crew have not been showing up despite multiple timeframes promised. If the issue is the service pilot line or relay, is this something we need Vector to sort out or can an electrician do it for us? I have attached some photos of our cylinder, but I believe the cylinder itself is still working fine.


Review

Workmanship
5.0
Cost
5.0
Schedule
5.0
Communications
5.0

Got an approximate cost, timeframe, and work done all within 2 hours of getting in touch. Highly recommended

Work carried out by the owner/operator
Reviewed on 01-08-2022

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