Published on 28 March 2025
Electrolux 7.5kg front loaded. Water leaking from beneath filter pump compartment at the bottom right. A technician from a repair company checked and found the seal around the filter pump broken. He gave a quote, part is cheap but labour cost exhorbitant calculated at 10 min block and no guarantee how long the job will take
Workmanship |
4.0
|
Cost |
4.0
|
Schedule |
5.0
|
Communications |
5.0
|
Technician checked for 30 min and didn't find any issues; he said it must have been due to some loose plugging and he tested a wash cycle without any water leaking. So in the end the issue is gone (not exactly sure how and why, so can't comment on their workmanship) but I think the charge is reasonable and the technician said if the same issue recurs within 3 months, they won't charge the callout fee. This last bit is at least reassuring
Work carried out by an employee of the company
Reviewed on 8 April 2025
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