About
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Drain Doctor – Your Trusted Experts for Comprehensive Drainage Solutions
At Drain Doctor, we specialize in high-quality drainage services designed to keep your systems operating smoothly. Whether you need routine drain cleaning or advanced repairs, our experienced team is here to help.
Our Services Include:
• Drain Unblocking: Fast, effective clearing of blocked drains.
• CCTV Inspections: In-depth inspections with detailed reporting.
• Drain Laying and Repairs: Professional installation and repair services.
• Trenchless Point Repairs & CIPP Inversion Lining: Non-invasive solutions with durable results.
• Septic and Water Tank Systems: Maintenance and repair for efficient operation.
• Vacuum Loading / Hydro Excavation , Sump Sucking & Cleaning : Safe and efficient excavation services.
For reliable and efficient service on all your drainage-related needs, look no further than Drain Doctor. We’re here to ensure your drainage systems are in top condition!
Drain Doctor
31 Burden AvenueWainuiomata
Lower Hutt 5014
Credentials
SiteWise NZ
Workmanship reviews
|
BC Rating
4.6
|
Workmanship |
4.6
|
The quality of workmanship provided |
| Cost |
4.6
|
How well they kept to the quoted cost | |
| Schedule |
4.7
|
How well they kept to schedule | |
| Communications |
4.7
|
Their professionalism and responsiveness |
Google reviews
Rating for Drain Doctor 2022 Ltd
Heather
These guys were so prompt, professional, excellent communication from their office. The guy who turned up was so nice and unblocked two extra drains I didn't even know needed it, highly recommend. Reply: Thanks so much for the great feedback! 😊 We’re really glad to hear you were happy with the service and communication from our team. It’s always our goal to go the extra mile, so it’s great to know the technician was able to sort those additional drains for you as well.
Andrew Townend
Excellent service in dealing with a blocked drain. Prompt, efficient, friendly, professional. Reply: Thank you for your review! We’re pleased we could resolve the blocked drain promptly and make the process easy for you. Don’t hesitate to reach out if you ever need us again.
Yu Cao
We had a blocked gully trap and wastewater overflowing onto the neighbouring property. Because I had two bad experiences with another drainage service provider, I was initially hesitant to call Drain Doctor. However, Kiyan from Drain Doctor did a superb and highly professional job. He also called me afterwards to clearly explain what he had done and what he found. He left the site very clean and tidy. The whole experience far exceeded my expectations. Thank you, Kiyan and Drain Doctor — you are now on my contact list for my other properties! Reply: Thank you so much for your wonderful feedback! We know how frustrating (and stressful) wastewater issues can be, so we’re really pleased to hear that Kiyan was able to help and provide clear communication throughout the job. We’ll make sure your kind words are passed on to him — he’ll really appreciate it. Thanks again for choosing Drain Doctor. We’re always here if you ever need us again.
Shantelle Hagger
We have had the team at Drain Doctor out to us when we first purchased our home! With the stress of move in day the team sent Frenche out fast to look at our drain that had a blockage! He communicated so well, let me even get some photos for the homeownership journey and explained how everything worked! Highly recommend Drain doctor for all drainage issues and the emergency that arise! Ours was a weekend call out and they treated it with urgency. Reply: Thank you for sharing! We’re glad our team could respond quickly, explain everything clearly, and help make your move-in a bit easier. We appreciate your recommendation and are always here for any drainage issues—even on weekends!
Graham Ogden
Fantastic communication during booking and the day of the appointment. Sione who attended our issue worked quickly and efficiently and had the drain sorted in less than an hour. I'd definitely recommend Drain Doctor in future. Cost less than I was expecting too. Reply: Thank you so much for the great feedback! We’re really pleased to hear that the communication and booking process went smoothly and that Soane was able to resolve the issue quickly and efficiently. We’ll be sure to pass your kind words on to him. Thanks again for recommending Drain Doctor — we truly appreciate your support.
Gareth Morton
Small job of clearing a residential drain outside a garage, was done at short notice and in only 30 minutes by Sione, who also offered advise about how to keep the drain cleared myself. Pricing is reasonable too. Professional and reliable company. Reply: Thank you so much for your kind review and for taking the time to share your experience. We’re really pleased to hear Soane was able to help at short notice and get the job sorted quickly. It’s great to know his advice was useful and that you found our pricing fair and the service professional. We truly appreciate your support and look forward to helping again if you ever need us.
