Contact Us Today!! 0800 LOG JAM
Drain Doctor – Your Trusted Experts for Comprehensive Drainage Solutions
At Drain Doctor, we specialize in high-quality drainage services designed to keep your systems operating smoothly. Whether you need routine drain cleaning or advanced repairs, our experienced team is here to help.
Our Services Include:
• Drain Unblocking: Fast, effective clearing of blocked drains.
• CCTV Inspections: In-depth inspections with detailed reporting.
• Drain Laying and Repairs: Professional installation and repair services.
• Trenchless Point Repairs & CIPP Inversion Lining: Non-invasive solutions with durable results.
• Septic and Water Tank Systems: Maintenance and repair for efficient operation.
• Vacuum Loading / Hydro Excavation , Sump Sucking & Cleaning : Safe and efficient excavation services.
For reliable and efficient service on all your drainage-related needs, look no further than Drain Doctor. We’re here to ensure your drainage systems are in top condition!
Drain Doctor
459 Jackson Street|
BC Rating
4.4
|
Workmanship |
4.4
|
The quality of workmanship provided |
| Cost |
4.4
|
How well they kept to the quoted cost | |
| Schedule |
4.6
|
How well they kept to schedule | |
| Communications |
4.6
|
Their professionalism and responsiveness |
Drain Doctor did a really stellar job on a complicated neighbourhood private drainage system shared by 20 properties. They cleared out some pretty gnarly sumps and installed new storm drain pipes in a steep river gully. They did beautiful work, far exceeding my expectations. I interviewed three companies and Jonathan, the estimator from Drain Doctor, understood the situation best, had great ideas, and their bid was also the best, but I would’ve chosen them anyways. Steve and his partner started the project, then switched to Paul and his partner, and François and his partner did the sumps. They were all very personable and as the inevitable unforeseen problems arose, they were very upfront on what additional costs were going to be and sought my approval at each stage. My only problem I had wasn’t enough to lower my 5 star rating. I had some frustrating problems getting email from Drain Doctor throughout the project. I set up a new email account just for Drain Doctor, but they weren’t able to update my address in their system. Each time they sent an email, they’d have to manually change it to my new address or it’d fail to get to me. I’m mentioning this only for future clients that use small email providers could run into this same problem. I got pretty grumpy about it, but they handled it with professionalism. I hope to hire them again for future projects!
Amazing service, after discovering a collapsed drain, with their cameras, they were able to dig it up 2 metres down and replace and reconnect the fittings on one Friday afternoon, saving me the expense of having to put my tenants up in a motel for 3 nights. Would highly recommend, and use them again Reply: Thank you so much for your kind words! We’re really glad we could get the drain sorted quickly and save you the hassle and extra costs. It means a lot to us that you’d recommend our team, and we look forward to helping you again if needed in the future! – The Drain Doctor Team
Kiyan cleared our drains today and was very thorough and friendly explaining the various steps. We have used Drain Doctor, Hutt over many years and this is why we keep returning for assistance. Reply: Thank you so much for taking the time to share your feedback! We’re thrilled to hear that Kiyan provided such a thorough and friendly service while explaining each step of the process. It’s great to know that his approach reflected the high standard of care we aim to deliver on every job. We truly appreciate your continued trust and loyalty over the years — it means a lot to us that you keep coming back to Drain Doctor whenever you need assistance. Our team takes pride in building long-term relationships with our customers, and we look forward to being there for you whenever you need us again.
Excellent and friendly customer service from reception through to Francois who helped clear our drain as an urgent call for our home, would definitely recommend. Reply: Thank you for the lovely review! We’re thrilled to hear François and our office team could get things sorted quickly for you. We really appreciate the recommendation! 🙌
Shane cleared my blocked drain promptly this afternoon, referred by our regular plumber. He cleaned up the mess from the drain overflow very thoroughly and hygienically and everything looks perfect. I’m delighted with the service Shane provided and wouldn’t hesitate to contact him again. He was friendly, professional, efficient, experienced and skilled. Reply: Hi Liz, Thanks for the great review!
Had these guys out a couple of times to diagnose and repair a broken sewer pipe. I HIGHLY recommend them. Great service, great communication and great price. Reply: Hi Brent, We are so pleased to have been able to help you out. Thanks for the great feedback.
Partner with Builderscrack
Get work