Central Security Solutions Limited
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Google reviews
Rating for Central Security Solutions Limited
Jon Wardrop
Jaco and his team did a great job, over and above expectations. I highly recommend them. Reply: Thank you so much for the 5-star review Jon! We really appreciate your kind words :-)
Helen Cassels
I'm not usually someone to post negative feedback. But if it improves the company's service I will give some feedback. On the 13th of November I phoned with a problem with my alarm. The guy I was talking to was helpful. I then received and email saying a job had be created and I would be contacted. I didn't know the time-line. Xmas came and went and on new years eve the problems kicked off again. I rang again on the 12th of January. This time the technician said he would be around after lunch. His communication was great. He texted before he arrived, and the problem was fixed. The invoice arrived a couple of days later. It was clear and I liked that it had an option to pay now with credit card. I chose the credit card option and paid the day it arrived. Today I received an email to say my account was overdue. Overall the service was good. But maybe some work should be done on the clerical side of things. Reply: Hi Helen, Thank you for taking the time to share your feedback. We’re pleased to hear the issue was resolved promptly and that you found the service and payment process straightforward. Our apologies for the overdue notice you received after making payment. Credit card payments can take several days to clear, which can occasionally trigger an automated reminder. We understand the frustration this causes and are reviewing our processes to prevent this in future. Thanks again for your constructive feedback.
Steve Mackey
The alarm technician identified the fault and returned with a replacement hardware item and installed it. Excellent service Reply: Hi Steve, Thanks so much for the 5-Star review! We’re glad the issue was identified and resolved quickly. Really appreciate the feedback 😊
Ani Ani
Reply: Thank you for the 5-Star Review :-)
CGStreat
Great people to deal with, used them multiple times Reply: We sincerely appreciate your five-star review.
Mike Tierney
We had three cameras and associated recording and monitoring equipment installed by Central Security Systems Ltd and we have found them very responsive and easy to deal with. Their support is without fault and we certainly recommend them as a highly knowledgeable and friendly security team. Reply: Thank you so much for your lovely review and recommendation Mike😊 We’re really glad to hear you’re happy with the cameras and our support. It’s been a pleasure working with you, and we’re always here if you need anything in future.
