Ray S

7 months ago

I’ve waited and followed up for weeks before writing this review. Zea and Nischay were hired for roof paint which was a relatively straightforward job. Before I hired them the roof fix was done and I made them aware about the effort time and money went into making it watertight. Also the ceilings were reprimed and painted before them hence I had categorically told that if from pressure washing they crack or discover cracks do report before sealing/painting. None of that happened as they were in rush to wrap up the job - one day for washing and other day for paint. The pressure washing cracked the roof at 6 places and it all messed up the ceilings. Had to re-do the entire ceilings with primer and paint costing thousands and pushing out timelines. I did report it to Zea and asked him to repaint the patches where tiles were replaced, he kept making excuses. First busy at work for weeks, then Covid, then family Covid and then silence. Sick and tired of it I had to put down. Zea also removes FB listing which prohibits putting any feedback there. I will be taking them to small claims court As person I liked them but I was completely wrong. They lack empathy for the trouble I’ve been through, they are unreliable as have been chasing them with calls and messages without response, failure to own it up and the most important being competence for all the mess that resulted out of the job. Tread with caution. In my case I am dead sure I will recover all the damages using the legal system Reply: Dear Ray, Thank you for your feedback, and we're eager to address the concerns raised. It's crucial to clarify that Varun, the homeowner tirelessly addressing leaks for the last few months, was our primary contact, not Ray. Throughout the project, Ray wasn't privy to discussions or decisions regarding the work. We were contracted explicitly for waterblasting and painting, not for addressing pre-existing leaks. Varun purchased the property as a do-up and engaged in DIY work, tackling ongoing leaks. Before commencement, Varun requested a roof check, and we suggested rectifying a subpar fix from previous attempts—an option declined due to budget constraints. After the waterblasting and painting, Varun inspected, expressed satisfaction, and paid for the services. The reported tile crack emerged later, promptly addressed despite facing a delay due to our COVID-related isolation. We suspect it occurred during Varun's DIY activities in response to ongoing leaks. We value transparent communication and addressing concerns. If issues persist, we're committed to resolving them. Please contact us directly to discuss this matter further. Best regards, Housemakeover ltd

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divya deo

7 months ago

If you're considering bathroom renovations we highly recommend Housemaker Over Ltd! Nischay and the team understood our requirements and delivered with their attention to detail and customer satisfaction. Nischay was always available to answer any questions and kept us well informed throughout the renovations. Thank you again Nischay and team at Housemaker Over Ltd

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DAT TRAN

7 months ago

Nice jobs

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Muhammad-Zaahid Patel

8 months ago

Amazing Team!

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Harshil Patel

8 months ago

Very proffesional and a grest finish. We got Housemakeover to renovate our bathroom and toilet as it was quite old and they did a excellent job. Finished in the timeline we gave them and did it for a reasonable price too. Would highly reccomend them and will be using them to re-do our kitchen

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Cally Vaz

9 months ago

I contacted Zea on FB market place & got a quote for my house roif painting. His quote was very competetive & explained the process, treatment, paint to be used, number of coats so I could compare apples with apples. His work was meticulous & at the expections & satisfactions of all. I Highly recommend Zea & his team.

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