Since 2016, G-Force Healthy Home Solutions has been making homes warmer, drier, and more energy efficient for Kiwi families. We understand that everyone’s lifestyle and needs are different, so you can trust our professional team to provide options that are tailored to suit you, your property, and your budget. Our specialties include Insulation, Heat Pumps, Ventilation, Garage Carpet and Door Insulation for homeowners and landlords, and we’re also experts in the latest Government guidelines for Healthy Rental properties. As service providers for the EECA Warmer Kiwi Homes Programme we have access to the EECA subsidy for Insulation and Heat Pumps (criteria applies). At G-Force, we’re a team with decades of combined experience.
Awesome company. Highly highly recommend. Well priced, prompt & efficient. Great service! Reply: Thank you very much for the review. Much appreciated.
Never again
Definitely would recommend these guys to family & friends. There services was awesome from the beginning to the end. Thank you to Brad & Summit for doing an awesome job in what they do & even clean as they go & make everything look so easy. Appreciate you guys & your team. Thanks again guys! Yous are doing an awesome job everyday.
I would avoid GForce at all costs. 8 weeks, 4 visits, $2500 spent and still no heat pump on the wall. Horrific communication - today I was told that the installation plan THEY provided wasn’t even possible. This is after they happily charged me for it. The partnership with Bunnings (and their processes) is also a real pain. Neither party seem to be forthcoming with their communication, when I follow up with one side they just palm me off to the other.
Avoid this company if you can. I emailed about getting insulation on my new home and Sweta replied asking for the same information I had literally provided in my initial enquiry (they clearly didn't even read it at all! Wasted my time as I then escalated it to their boss too). I ended up taking my money for insulation to Brightr who have much better customer service. Then I needed a Healthy Homes assessment on my original place and Brightr couldn't do that in the area so I had no choice but to go back to GForce and they have been worse than the insulation enquiry. They tried to upsell me to a 2.4kw heater (when I only needed 1.9kw) at a cost of nearly $500!!! I ended up doing it myself for $120! Now I'm waiting on my compliance cert and James took over 2 full business days to reply before passing it to Christine who has also taken 2 full business days and still not sent the cert (4 full business days have passed). I've followed up with both people multiple times but they're not responding - effectively they've taken my money (hundreds of dollars) for the assessment and run! My recommendation is to go literally elsewhere if you can - take your hard earned money to people that will actually do what you've paid them to. Reply: Hi Natalie, We apologise for the delays and frustrations you experienced with our services. We understand that timely communication and efficient service are crucial, and we regret that we didn’t meet your expectations in this regard. We want to ensure that all Healthy Homes Standards are met before providing the certificate of compliance, which in turn can slow the process down. We value your feedback and will use it to improve our processes and customer service. We’re committed to providing a better experience for all our clients.
I found out about GForce by chance through Google reviews as I needed to get some insulation work done on my rental. I spoke with the team and Fatu came along and did an assessment. During his assessment what I appreciated was the fact that he didn't just use the council coverage to quote a price (which is what a couple of others did). He looked at the actual place and calculated what area needed to be insulated. This saved me quite a bit of money. When the day of insulation came, his team turned up and did a very good job. I will definitely use them again. Reply: Hi Ken, Thank you so much for the great review. So glad you had such a positive customer experience from Fatu!
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