Debbie Boniface

4 months ago

Excellent Reply: Hi Debbie, Thank you so much for your review!! We’re delighted to hear that you found our work “excellent” — that’s exactly what we aim for on every project! It was a pleasure repairing and painting the ceilings in your living room and kitchen, and we’re so glad you’re happy with the result. We truly appreciate your support and look forward to helping with any future projects you may have.

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Jenny Gilmore

4 months ago

Good job done on floor and front door. Quick response to any queries. Reply: Thank you, Jenny! We’re so pleased you’re happy with the work on your floor and front door. It was a real pleasure sanding and re-staining the wood to ensure it matched perfectly with your existing flooring. We also appreciate your kind words about our quick response — keeping communication clear and timely is always a priority for us. Thanks again for trusting Ruahine Property Works with your home project!

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Sabrina Marsh

4 months ago

The tradespeople did great work, but the invoicing process needs improvement, (which they acknowledged). My mother was almost overcharged $1,200, which was later corrected after I requested an itemised invoice. I’d advise others to carefully check invoices before making payment. Response to business owner. A $1200 error is a significant mistake. The only reason it was picked up is because I queried it — my mother would have unknowingly paid it otherwise, which is very concerning. While I appreciate that you corrected the issue once raised, your response comes across more as explanation than accountability. What’s most important now is reassurance that better systems and checks are in place to ensure this doesn’t happen again. Reply: As explained , the error occurred as we were undertaking two seperate jobs on your property. One charged to your self and the other to your insurance company. Unfortunately our team made an error and applied some of the costs for the insurance job to your own one. This was rectified as soon as it was discovered. It’s not often we have two seperate clients on the same address which is how this happened.

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Lyne Kearns

4 months ago

Reply: Hi Lyne, nothing worse than blocked drains! Thanks for the 4-star rating! We appreciate you taking the time to leave us a review.

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Vanessa Wake

4 months ago

I have used Ruahine Property Works on a continuous basis for the past 3 years. I have found them to be prompt in sending someone and the staff are all very friendly. The quality of the works carried out are of a high standard and I have no hesitation in recommending them for any job. I will continue to use them 😃 Reply: Hi Vanessa, Happy to help with those doors! 🙌Thank you so much for your continued support over the past three years! We’re truly grateful for your loyalty and it’s wonderful to hear that our prompt service, friendly team, and quality workmanship have made a difference for you. Your recommendation means a lot to us, and we look forward to continuing to provide the same high standard of service on your future projects. 😃

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Anthea Digby-Smith

5 months ago

Easy to sort what we needed done. Great communication. Highly recommend. Reply: Thank you for your kind words, Anthea. Nothing more frustrating than leaky laundry taps – we’re happy to hear this was a smooth process for you! We truly appreciate your recommendation and look forward to helping with any future household projects you may have.

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