Ruahine Property Works is focused on adding value to property around the Tararua, Central Hawkes Bay and Manawatu. We are property investors ourselves so we know the stresses of property maintenance, let us help take the pressure off you and your family. Let us help make your property work for you. Famous for our communication, you’ll be impressed with our prompt response and ongoing updates from Ruahine Property Works.
Anna
12 Allardice Street|
BC Rating
4.5
|
Workmanship |
4.5
|
The quality of workmanship provided |
| Cost |
4.6
|
How well they kept to the quoted cost | |
| Schedule |
5.0
|
How well they kept to schedule | |
| Communications |
4.7
|
Their professionalism and responsiveness |
WORSE TRADESMEN EVER!! THE JOB WAS NOT FINISHED BUT THEY SENT AN INVOICE ANYWAY. WHEN I SAID I WAS NOT PAYING UNTIL JOB WAS FINISHED THEY SENT MY ACCOUNT STRAIGHT TO A DEBT COLLECTOR!! NEVER CAME ROUND TO ADDRESS THE PROBLEM, JUST STRAIGHT TO A DEBT COLLECTOR. I WAS HARASSED NON STOP BY THE DEBT COLLECTOR FOR 2 WEEKS AND TOLD IT WOULD COST ME AN EXTRA $250. UNTIL I SAID I WAS GOING TO THE SMALL CLAIMS TRIBUNAL. FINALLY AFTER 3 MONTHS OF ARGUING THE JOB WAS COMPLETED. I HAVE RUN RENTALS IN PALMERSTON NORTH AND HAVE HAD A LOT OF EXPERIENCE WITH TRADESMEN. THESE GUYS GET THE OSCAR FOR WORSE TRADESMEN EVER!! Reply: We provided you with a quote to wet and forget your paving area and remove leaves. This was undertaken plus while our guy was onsite undertook additional work at no charge. After chasing you for payment for 3 months you then sent us photos of more leaves that had obviously been blown in since . Out of goodwill we had our guy return and remove those leaves . We still had to then chase you for payment. Maybe the Oscar should go to you as a poor payer.
Excellent timely service. Reply: Thanks for the great review, Gregg — much appreciated. We’re glad we could get your Garador GTS-2 unit sorted quickly. The six flashes are a helpful reminder that it’s time for a service, so it was good timing to reset the travel limits, check all movement, and give the door a full service and lubrication to keep everything running smoothly. Thanks again for choosing us — if the unit ever gives you another reminder, we’ll be ready to help.
Terrible service - almost double the quote and when I asked for itemisation of extra cost was told no. Finished product wasn’t what I asked for but told my fault as I was shown technical drawings but was never told or specially shown the difference from what I told them many times what I wanted. Agin my fault and my issue now. Absolutely terrible follow up customer service. I paid all invoices on times on a close to 90k job. Absolutely an thoroughly do not recommend. Reply: We are disappointed that you are not happy with your project. You were supplied consented drawings by a third party designer which you signed off on and engaged us to build. This project was completed exactly to these plans and overseen by one of our licenced builders. The council signed off the completed project. The gap between the house and the deck that you are now upset about was as per the plan and explained to you by the designer, builder and council. This was a legal requirement.
Great comms and flexibility coordinating suitable times around busy schedule. Great quality of work and attention to detail cleaning up. Highly recommend. Reply: ⭐Aimee, thanks for the 5-star review! We’re really pleased we could work around your busy schedule and make the process as smooth as possible. Coordinating suitable times and keeping communication clear is just as important to us as delivering quality workmanship — especially on detailed interior work like framing and installing a new gib patch, plastering, and ensuring everything is left clean and tidy ready for sanding and painting. It’s great to hear you were happy with the finish and the attention to detail from our team. That pride in the small things is what we aim for on every home repair and renovation project across Manawatū and Tararua. We truly appreciate the recommendation, Aimee. If you need any further building work, property maintenance, or renovations in the future, we’d love to help again.
Great company to work with. Work quoted was extremely fair and reasonable. Thorough communication throughout the whole process and job completed in a timely manner. Would definitely recommend and would happily work with Ruahine Property Works again in the future. Reply: Hi Levana, Thank you so much for your kind words and recommendation — we really appreciate you taking the time to leave a review. It was a pleasure working with you on the foundations for your 9m x 6m Versatile garage. Getting the slab right is such an important part of the build, so we’re glad you were happy with the communication, pricing and overall process from start to finish. Thanks again from the team at Ruahine Property Works.
Highly recommend the company for work done. Polite from the initial phone call to the tradesman that completed jobs. Thank you Reply: Hi Sue, Thank you so much for your lovely 5-star review — we really appreciate it! ⭐️ We’re pleased to hear the whole process was a positive one, from your first phone call through to the completion of the jobs around your home and property. Our team takes pride in being professional, friendly, and respectful at every stage. Thanks again for choosing Ruahine Property Works. If there’s ever anything else you need help with, we’re only a phone call away.
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