Maintaining a property can be a relentless job, at Carpet Repairs our goal is to provide a complete carpet service for busy home owners.
Whether you want us to sort out rips, bubbles, burns, rotten areas, stains or de-lamination we offer a full range of solutions to meet your needs and if the damage is too extensive or the carpet has reached the end of its life, our assessor can provide a no-obligation quote to find an affordable replacement solution. Check out our website to find out more.
We're specialists in:
• Patching
• Stain Removal
• Carpet Laying
• Re-stretching & Alterations
• Carpet & Upholstery Cleaning
Luke Heyhoe
Level 1/139 Station Road|
BC Rating
5.0
|
Workmanship |
5.0
|
The quality of workmanship provided |
| Cost |
4.7
|
How well they kept to the quoted cost | |
| Schedule |
5.0
|
How well they kept to schedule | |
| Communications |
5.0
|
Their professionalism and responsiveness |
Carpet repairs made the process of repairing my carpet easy and stress free. Making a booking was easy and quick, the communication was good and they were on time. It was pointed out I needed another repair done. Although it was late in the afternoon they offered to do it to avoid an extra cost of making another booking. They did a fantastic job. I have since recommended Carpet Repairs to friends and family. Reply: Wow Lizzie, your wonderful feedback made our day. Thanks for taking the time to let us know. We work hard on our communication and service and it's so good to hear that you experienced this throughout your job. We try, (wherever possible) to make things easy and cost effective for our clients. We appreciate your recommendation, our business is built on great feedback and referrals. Thanks again.
Excellent service and perfect carpet patching job. The missing star is just for the high price, otherwise highly recommended. Reply: Thanks Salim for your feedback, we appreciate your positive comments about our workmanship. We work hard to keep our costs low and our margins competitive, without compromising on our materials and workmanship, two points in our business which we pride ourselves on.
Great response time and really brilliant service. The carpet looks great! Reply: Thanks for your feedback Sam. So good to hear. The carpet does look great.
Good response time, high qualty work , good equipment and reasonable charges Reply: Happy to hear that Clyde, we appreciate you letting us know. Thanks for sharing. We try to keep our costs as low as possible, without compromising on materials and the quality of the work.
We recently had carpet repairs steam clean and deoderise our mat at kindy and they were available on short notice and could work around our times. Fabulous service totally recommend!! Reply: Thanks for your comments Karen. So nice to hear you are happy with our work and your mat is now lovely and clean for the precious little people in your care. We so appreciate the recommendation and great to hear we work around short timeframes. We'd be happy to help again with your regular cleans.
Got Andrew from Carpet Repairs in to help resolve a stain issue that another company had made worse in their attempt to remove it. Andrew was amazing. Provided logical options and then nailed the treatment. Awesome customer service and really knew his stuff. Reply: We agree with you Charles, Andrew our treatment specialist is a star. Thanks for letting us know. So pleased to clear that our technician explained the options. We pride ourselves on the best customer service and it's lovely to hear that this is the experience you had from Carpet Repairs. Thank you for sharing.
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