Published on 9 February 2025
Gas water heater needs servicing
Workmanship |
4.0
|
Cost |
4.0
|
Schedule |
5.0
|
Communications |
4.0
|
The finished job is unsatisfactory, I have to call him back to tidy his job. Confused about the pricing, I charged 2 times, thinking that it would be in one price bill.
Work carried out by the owner/operator
Reviewed on 2 March 2025
Tradesperson reply
"Hi Loreto. First charge was for service which I carried out for 45 minutes and quoted for. Unit was old and the service was unsuccessful. I then provided reasonable quote which you accepted, which I was able to do the same day as there was no hot water. I changed my jobs to be able to do this. I accept I had to return to tidy up unforeseen issue but no extra charge for this. Sorry you are not happy."
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