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Delayne
Job description
Telecoms & Networking AlbanyWork completed on 10th July 2026
Investigated and resolved a series of complex IT issues affecting the business, including computers, email, file sharing, and network access. The work involved identifying multiple related problems across Microsoft 365, Dropbox, Google services, domain name settings, and network configuration, requiring extensive troubleshooting between several different providers before reliable operation was restored.
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| Quality of work |
5.0
|
The quality of workmanship provided |
| Cost |
5.0
|
How well they kept to the quoted cost |
| Schedule |
5.0
|
How well they kept to schedule |
| Communications |
5.0
|
Their professionalism and responsiveness |
"Ian at REDTECH was an absolute lifesaver for our business. He quickly understood how we operate and managed to untangle a very complex mix of IT issues that had built up over time. He explained everything in plain English, gave us a clear plan and timeline, and was always available when we needed support. Friendly, patient, knowledgeable, and super efficient, Ian turned what felt like an impossible situation into one that was quickly under control. We couldn't recommend him more highly."
Work completed July 2026
Tradesperson reply
"Our pleasure! Thanks."
16th July 2026
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