Open review
Simon
Brief description of the job
Lawn Mowing BirkenheadWork completed on 9th July 2026
Regular mowing and edging on our block of townhouses as part of a body corporate contract.
Open review
| Quality of work |
4.0
|
The quality of workmanship provided |
| Cost |
1.0
|
How well they kept to the quoted cost |
| Schedule |
1.0
|
How well they kept to schedule |
| Communications |
1.0
|
Their professionalism and responsiveness |
"We paid in advance for a quarterly maintenance service. They mowed the lawn once and have never returned. Repeatedly promised to return and complete the work but never showed up. Also refusing to quantify how much work they have done and negotiate a refund. They even tried to invoice us for a second quarter."
Work completed July 2026
Tradesperson reply
"We acknowledge that communication and follow-through did not meet the standard we aim for, and we apologise for the inconvenience this caused. We take customer feedback seriously and have made changes to our business structure to ensure we can better manage our commitments going forward.
Also we haven’t invoiced you for the second time we just haven’t had time to complete the work as promised - which again, we take full accountability for. I have emailed Lalita already."
29th September 2026
Open review
