Replacement of a cracked shower tray and installation of a new shower dome.
| Quality of work |
1.0
|
The quality of workmanship provided |
| Cost |
1.0
|
How well they kept to the quoted cost |
| Schedule |
1.0
|
How well they kept to schedule |
| Communications |
1.0
|
Their professionalism and responsiveness |
"Paid a $1,500 deposit in March for shower repairs. The work was promised for late March/early April, but the business went completely non-responsive for over three months, ignoring multiple phone calls and emails. Only after I sent a formal legal Letter of Demand did they finally respond and agree to refund my deposit. Very poor communication and administrative management."
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