About
Hi Homeowner! We bring expertise and reliability to every garage door project, whether you need repairs, replacements, or a brand-new installation. With years of experience serving homeowners across the Waikato region and 150+ 5-star google reviews, our team understands the importance of secure, smoothly operating garage doors for your home’s safety and curb appeal.
Credentials
Workmanship reviews
|
BC Rating
5.0
|
Workmanship |
5.0
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The quality of workmanship provided |
| Cost |
5.0
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How well they kept to the quoted cost | |
| Schedule |
5.0
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How well they kept to schedule | |
| Communications |
5.0
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Their professionalism and responsiveness |
Google reviews
Rating for Dominator Garage Doors Waikato
Kerri Tozer
Full credit to Dai for going above and beyond to make sure that I was comfortable with the outcome of my garage door replacement. It’s a shame that some initial miscommunication on the expected outcome meant that I was initially left disappointed. Communication is key. If everyone is on the same page, customers are kept up to date and know what to expect, problems like mine can be avoided. But I am now a happy customer and would use Dominator again. Reply: Hi Kerri - thanks for your feedback! This will definitely be a learning process for all of us. You are right, communication is key!
Leighanne McAleer
Do not use this company. 2 garage doors to be installed last week. Job not completed. Motors not installed. 1 door is not completely up and the other door is dented. We rang to ask when it would be finished and we were told it would be a couple of weeks as we would be put to the back of the list of jobs to be installed because the installer was slow and didn't finish the job. We can't get our cars in the garage and one door is not fully up. We have had to chase them to come and finish the job. We are also unhappy with the colour. When we selected the colour we were given a book to select from. We chose a grey which turns out to be brown. When we called to let them know the colour was wrong they said the book colours are wrong and it wasn't their fault. We were never given the opportunity to view actual samples. We were told to get the garage doors powder coated the colour we want and it would cost $300 per door + removal and re installation of the door panels. They are not accepting any responsibility for not completing the door installation and not providing actual colour samples. We have used dominator doors twice in the past and found them to be excellent. But they are now under new owners. Do not recommend at all. Reply: Hi Leighanne. We’re sorry that you feel this way about our business. We are happy to continue working with you to resolve the issue. We believe we’ve been completely proactive with our communication, with your doors and openers now fully installed prior to your driveway becoming ready to drive on. Sometimes a door panel can be damaged in transit and as you are aware, a resolution to ensure your doors are dent free and as ordered, is already underway.
