With over 8 years of experience in the appliance servicing industry, we established SB Appliance Servicing Ltd in 2020, bringing a wealth of expertise and professionalism to the field. As fully registered appliance technicians in New Zealand, we specialize in the repair and maintenance of a wide range of whiteware appliances, including washing machines, dryers, fridges, ovens, cooktops, waste masters, dish drawers, and rangehoods.
Our commitment to quality service is reflected in our reasonable pricing structure. We offer a $110 to $150 Call-Out fee depending on where you are located in Auckland, which includes the first 10 minutes of labour & a diagnoses. We prioritize professionalism in every job and ensure that all work adheres to the highest standards, maintaining compliance with AS/NZS 3000 regulations.
To guarantee the longevity and reliability of your appliances, we use only genuine parts sourced from trusted, reputable electrical suppliers. Furthermore, we carry full liability insurance to provide peace of mind for our clients, protecting against any potential damage.
At SB Appliance Servicing Ltd, we are dedicated to delivering reliable, efficient, and top-quality service for all your appliance repair needs.
Office
8/18 Harrison Road|
BC Rating
4.7
|
Workmanship |
4.7
|
The quality of workmanship provided |
| Cost |
4.8
|
How well they kept to the quoted cost | |
| Schedule |
4.7
|
How well they kept to schedule | |
| Communications |
4.7
|
Their professionalism and responsiveness |
Efficient friendly service. Clear outline of charges, which were reasonable and clear outline of next steps and options. Thank you. Reply: Hi Neil, Thank you for your kind words & amazing feedback! 🙂 We’re glad you found our service efficient, friendly, and clear. Always happy to help! – SB Appliance Servicing Team
Reply: Hi Martini, Thank you so much for the 5 stars 🙂 We really appreciate your support and look forward to helping you again whenever needed! – SB Appliance Servicing Team
Have had the worst experience, no dishwasher for over a month. Fixed it and instantly broke again and no communication of when they are coming to fix it again or updates on the parts coming in. Do not recommend!! Reply: Hi Simone, After reviewing our records, we can confirm that we have not visited your property or carried out any work for you. THUS, NO SERVICE PROVIDED AT ALL. THIS IS NOT FAIR AT ALL. You first reached out through Builderscrack, but we didn’t receive a response to our follow-up message. Our technician only had a brief phone call with you, which was advisory in nature, as we always try to help where we can. Our manager has since been in touch to clarify the situation and also offered to arrange a repair, which was declined. We respect all feedback based on genuine experiences, but in this case, no service was provided by us. We pride ourselves on valuing every customer and taking every job seriously, and we’d be more than happy to assist you properly should you wish to book in a service with us. – SB Appliance Servicing Team
Arrived on time, polite and knowledgeable. Excellent service and advice. Reply: Thanks for the great review, Peter. We're really pleased you found our team to be polite and knowledgeable. Glad we could offer excellent service and advice.
Easy to make a booking both online and by a telephone follow up call. Service person made contact prior to arrival and then arrived on time. Quickly diagnosed the problem and offered a solution. It was easy to pay for the service by credit card. Reply: Hi Wayne, thank you for your kind words! 😊 We’re glad you found the process easy and the service prompt. We look forward to helping you again!
Had a problem with the washing machine not spinning. Called SB Appliance servicing Technician arrived on-time. Very friendly , checked out the washer and found that the pump had packed up, had spare one site so replaced the pump. Took no more then 30min. Very efficient, highly recommended. Reply: Thanks for the great review, Indra. Glad our technician could sort your washing machine so quickly and that he had the right part on hand! We appreciate you recommending us.
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