Sb appliance servicing
About
With over 8 years of experience in the appliance servicing industry, we established SB Appliance Servicing Ltd in 2020, bringing a wealth of expertise and professionalism to the field. As fully registered appliance technicians in New Zealand, we specialize in the repair and maintenance of a wide range of whiteware appliances, including washing machines, dryers, fridges, ovens, cooktops, waste masters, dish drawers, and rangehoods.
Our commitment to quality service is reflected in our reasonable pricing structure. We offer a $110 to $150 Call-Out fee depending on where you are located in Auckland, which includes the first 10 minutes of labour & a diagnoses. We prioritize professionalism in every job and ensure that all work adheres to the highest standards, maintaining compliance with AS/NZS 3000 regulations.
To guarantee the longevity and reliability of your appliances, we use only genuine parts sourced from trusted, reputable electrical suppliers. Furthermore, we carry full liability insurance to provide peace of mind for our clients, protecting against any potential damage.
At SB Appliance Servicing Ltd, we are dedicated to delivering reliable, efficient, and top-quality service for all your appliance repair needs.
Office
8/18 Harrison RoadMount Wellington
Auckland 1060
Credentials
Workmanship reviews
|
BC Rating
4.5
|
Workmanship |
4.5
|
The quality of workmanship provided |
| Cost |
4.6
|
How well they kept to the quoted cost | |
| Schedule |
5.0
|
How well they kept to schedule | |
| Communications |
4.7
|
Their professionalism and responsiveness |
Google reviews
Rating for Sb appliance servicing
Emma Smith
Excellent service, great communication and availability, turned up on time (in fact a little bit earlier, which was wonderful) fixed our dishwasher issue quickly with little issue. Very happy, thank you Reply: Hi Emma, thank you so much for your wonderful feedback! 😊 We’re thrilled to hear you were happy with our service and promptness. It was a pleasure fixing your dishwasher, and we’re always here whenever you need us!
SvTech IP
I am writing this review to formally bring a serious matter to the attention of the company’s management and ownership. I was involved in a distressing road incident in Auckland involving a company-branded vehicle. The driver’s conduct was aggressive and unprofessional, causing significant distress and concern for public safety. There was also damage to my vehicle during the incident. The matter has been reported to New Zealand Police, and I have video evidence documenting the event if required. This behaviour falls well below the professional and safety standards expected in New Zealand. I strongly encourage the company to review staff conduct, training, and oversight to ensure incidents like this do not occur again. This review is posted to ensure awareness and appropriate action. Reply: We take concerns of this nature seriously and are already aware of the incident mentioned. As this matter did not arise from a service provided by SB Appliance Servicing, and does not reflect our customer service or workmanship, we believe a public Google review is not the appropriate channel to raise it. If you wish to discuss the matter or seek a resolution, we invite you to contact us directly via sbappliances@outlook.com or 09 390 0300 so it can be addressed appropriately. If the incident has already been reported to New Zealand Police, it will be managed through the appropriate legal process. We remain committed to professionalism, safety, and respectful conduct at all times.
Robyn McEwan
I was kept informed regarding arrival time. Timely repair. Plesent service man. Happy to use SB Appliance again. Reply: Thank you so much, Robyn, for your lovely review ⭐ We’re glad you appreciated the timely repair, clear communication, and pleasant service. It means a lot to us, and we look forward to helping you again whenever you need. 😊
Lisa Carter
Excellent prompt service. Jo from SB explained what the problem was clearly and had it fixed in half an hour. Friendly service and we were able to pay on the spot. And all done on Christmas Eve! Highly recommend. Reply: Thank you so much, Lisa, for the wonderful review ⭐ We’re really pleased to hear that Jo was able to clearly explain the issue and get it fixed so promptly—especially on Christmas Eve! Friendly, efficient service is what we aim for, and your recommendation truly means a lot to us. We’re always happy to help again 😊
Flo Rodwell
Thank you to the team at SB Appliance for fixing my DeLonghi oven during Christmas time. I am very happy with the workmanship. After calling a few places, the kind and friendly manner I received from the receptionist at SB left a great first impression. Amar and Sunny arrived promptly, well dressed and professional. They both explained the fault needed to be fixed and ordered the parts promptly. Sending a text of ETA is such a great way to make customers feel valued. I would highly recommend Amar & team to family and friends. Thank you very much! Reply: Thank you so much, Flo, for taking the time to share such a thoughtful review ⭐ We’re delighted to hear you were happy with the workmanship and service, especially during the busy Christmas period. From the first call with our receptionist to Amar and Sunny’s professional and clear explanation on-site, it’s wonderful to know the whole experience made you feel valued. Your recommendation truly means a lot to our team. We’re always here if you need us again 😊
Robyn Hall
My repair guy communicated clearly, arrived on time, was polite and friendly. Although the problem was complex he managed to find a way to solve it and I was able to pay the quoted fee by eftpos. Perfect service thank you😍 Reply: Thank you so much, Robyn 🌟 We’re glad to hear you were happy with the service and that everything was handled smoothly. Your kind feedback means a lot to us. 😊
