With over 8 years of experience in the appliance servicing industry, we established SB Appliance Servicing Ltd in 2020, bringing a wealth of expertise and professionalism to the field. As fully registered appliance technicians in New Zealand, we specialize in the repair and maintenance of a wide range of whiteware appliances, including washing machines, dryers, fridges, ovens, cooktops, waste masters, dish drawers, and rangehoods.
Our commitment to quality service is reflected in our reasonable pricing structure. We offer a $110 to $150 Call-Out fee depending on where you are located in Auckland, which includes the first 10 minutes of labour & a diagnoses. We prioritize professionalism in every job and ensure that all work adheres to the highest standards, maintaining compliance with AS/NZS 3000 regulations.
To guarantee the longevity and reliability of your appliances, we use only genuine parts sourced from trusted, reputable electrical suppliers. Furthermore, we carry full liability insurance to provide peace of mind for our clients, protecting against any potential damage.
At SB Appliance Servicing Ltd, we are dedicated to delivering reliable, efficient, and top-quality service for all your appliance repair needs.
Office
8/18 Harrison Road|
BC Rating
4.7
|
Workmanship |
4.7
|
The quality of workmanship provided |
| Cost |
4.8
|
How well they kept to the quoted cost | |
| Schedule |
4.7
|
How well they kept to schedule | |
| Communications |
4.7
|
Their professionalism and responsiveness |
Absolutely great service. The technician was very knowledgeable and SB were very reasonable with charges. Reply: Thank you so much, John! We’re delighted to hear you found our service great and our technician knowledgeable. We truly appreciate your kind words and trust in SB Appliance Servicing. 😊
Great service both over the oh and in person. High call out fees and labour fees. $70 labour charge for 10 mins onsite TO empty the pump which was blocking water drainage is ouchy..still maybe they will waive that and allow the $110 callout fee cover the 10 mins onsite? Reply: Hi Shalon, Thanks for your feedback! We’re glad you were happy with our service. We always aim to be clear with our charges and provide the best value possible.
As a tenant I initially had minimal contact due to part scarcity however eventually I was updated on this matter. A part was found and once this happened my fridge was fixed within 24 hours. I understand it can sometimes take a while to source parts, the only recommendation I would have is to keep updating your clients daily regarding parts sources or give some estimated time for sourcing parts. Reply: Hi Bevin, Thank you for your detailed feedback! We’re glad your fridge was fixed quickly once the part was available. We really appreciate your suggestion about keeping clients updated daily and will definitely take it on board to improve our service.
Impressed with excellent communication, professional and friendly service. Reasonable (average) cost for repair. Reply: Hi Maureen, Thank you so much for your kind words! We’re delighted to hear you were impressed with our communication and service. 😊 It’s always our goal to provide professional, friendly, and fair repairs. We truly appreciate your feedback and support!
Excellent service recommend this company to all .Very good price Amar the service guy was informative and kept me updated on part I needed for my washing machine .Installed the part in a timely manner very Professional .Booking was a breeze so all in all it was a great experience and will use them again Reply: Hi Michelle, Thank you so much for your wonderful review! We’re thrilled to hear Amar provided excellent service and kept you well informed throughout the repair. 😊 We’re glad the booking process was easy for you and that everything went smoothly. Your recommendation means a lot to us, and we look forward to helping you again anytime you need!
Communication every step of the way was prompt, responsive and answered my questions very clearly. The service was quick and effective. Prices also competitive. Highly recommend. Thank you Reply: Thanks for the great review, David. Glad to hear the team kept you in the loop and sorted things out quickly. We appreciate you recommending us.
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