With over 8 years of experience in the appliance servicing industry, we established SB Appliance Servicing Ltd in 2020, bringing a wealth of expertise and professionalism to the field. As fully registered appliance technicians in New Zealand, we specialize in the repair and maintenance of a wide range of whiteware appliances, including washing machines, dryers, fridges, ovens, cooktops, waste masters, dish drawers, and rangehoods.
Our commitment to quality service is reflected in our reasonable pricing structure. We offer a $110 to $150 Call-Out fee depending on where you are located in Auckland, which includes the first 10 minutes of labour & a diagnoses. We prioritize professionalism in every job and ensure that all work adheres to the highest standards, maintaining compliance with AS/NZS 3000 regulations.
To guarantee the longevity and reliability of your appliances, we use only genuine parts sourced from trusted, reputable electrical suppliers. Furthermore, we carry full liability insurance to provide peace of mind for our clients, protecting against any potential damage.
At SB Appliance Servicing Ltd, we are dedicated to delivering reliable, efficient, and top-quality service for all your appliance repair needs.
Office
8/18 Harrison Road|
BC Rating
4.7
|
Workmanship |
4.7
|
The quality of workmanship provided |
| Cost |
4.8
|
How well they kept to the quoted cost | |
| Schedule |
4.7
|
How well they kept to schedule | |
| Communications |
4.7
|
Their professionalism and responsiveness |
I called on Saturday regarding my broken washing machine. I received a text message letting me know that they could come on Tuesday. They actually rang to say they were in the area and could do the job today, Monday. The repair man was very polite and did an excellent job. The pump was replaced on the spot and a very good price. The communication was excellent. I would highly recommend this company for their prompt and efficient service. Reply: Thank you so much, Colin and Sue, for sharing your wonderful experience with us. we much appreciate you for taking time to leave us a feedback. :)
i recomend this company to anyone sunny does a excellent repairs and is always on time Reply: Thank you so much, Margaret. :) We are more than happy to have such a wonderful response.
Cowboys who can only use screw driver for minor repairs. I called I gave them precise details of the problem. He said they could quote and repair. Sunny came to give me a quote within 1 minute by looking at the machine. He quoted 500-700 $. I said that to go ahead with the repair. He said he cannot repair as they don't have a workshop. That is a scam. On what basis can he quote and charge call out when they cant repair. I can also go around Auckland and give everyone a high quote and collect cash and not repair. Beware of cowboys. Just writing to the commerce commission to verify on what basis anyone can quote a job they cannot undertake. And charge a call out fee. Their major job seems stove repairs not washing machines. I could just call a handyman and get the same advice for half the price. If you pay a business to provide a service and it's sub-standard, you can ask them to fix the problem under the Consumer Guarantees Act. If they have not completed the work, they might be in breach of contract and you have rights under both the Consumer Guarantees Act and the Contract and Commercial Law Act. They are registered on many sites under different alias names eg ; Appliance Guys so BEWARE. The meaningless apology means nothing to me. Even that is so full of lies about "service dept" when it operates very small scale. Refund your call out fee, if you are sorry.
The repair was completed quickly by an experienced man. We are very happy with his work and now have his magnetic card on the appliance for the future if needed. Reply: we are glad to have your wonderful review, Richard, thank you so much. :D
Quick response. Arrive as promised. Price is reasonable. Knows what he is doing and gets the job done efficiently. Def recommend if whiteware needs repairing Reply: Thank You, Kelvin for the wonderful review. :)
As above. Pleasant manner. Thank you Reply: Thank you, Annette. Customer satisfaction is our top priority and we encourage you to let us know if there is anything we can do to deliver an even better experience the next time you use our service. Thanks again for taking the time to leave a review for SB Appliance servicing.
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