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SmartVent System & DSC Alarms

Hi, needing some help with the SmartVent system and DSC Alarm. Short recap: bought a property and previous owners had the Alarm battery disconnected and SmartVents turned off as they weren't living here. Post recap: needing some help with reconnecting and resetting the alarm as well as SmartVent system turned on again (tried the reset process but the panel stays in the off position as per screenshot). Tried calling the Metro electrical but no response either. Property based in tamworth Crescent, Newlands