Model: Timberflame IB35 ETR NZ. This unit is now twenty years old and over the last four years has given the same problem that no one seems to be able to fix. When turned on it will only operate in the lowest setting mode. If it is turned up higher, it goes off and will not restart for twenty minutes or so. This has been an ongoing problem and we have spent several hundred dollars in the last four years for little or no heating.
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