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Guman kadariya

Hi I've got baumatic extraction fan installed in my kitchen. However it's been few months since it stopped working. Rang one of the Feilding based electrical services and they said they can't fix it. But they actually didn't open it up or pull it down to check. They only inspect from outside. So would you be able to fix it for me? If you could would you be able to give a quote for fixing it please. One more thing I wanted it to be fixed asap. Cheers