Review
Replace LNB and align Sky dish - single story house
Job description
In the past, I had occasionally used the Sky dish that came with the house for Freeview DVB-S but it has stopped working. I have tested the set-top box with a small portable dish sitting onside on the ground which works fine, so the issue is either because of a faulty LNB or the dish on the roof has an alignment problem (unlikely). I know how to fix this myself but am not particularly keen on climbing on the roof, even though it is only a single storey house. It is not a settings issue; and yes, I have tried setting the LNB to both 10750 and 11300 MHz before scanning but neither worked. It should be a relatively simple job. All I need is for someone to climb on the roof, replace the LNB. I doubt that the dish is out of alignment. There's no super rush for this job, as I mostly use DVB-T for Freeview. Of course, this will have to wait till level 4 lockdown eases.
Review
| Workmanship |
5.0
|
| Cost |
5.0
|
| Schedule |
5.0
|
| Communications |
5.0
|
Happy, happy, happy! It is a really simple non-urgent job. I provided the exact specs and correct diagnosis up-front. Unlike others who quoted ridiculous minimum call-out fee, hourly rate, etc. Ash offered a reasonable quote for the whole job. I accepted. Job done. No contact during lockdown. No complications. End of story.
Work carried out by the owner/operator
Reviewed on 02-09-2021
Tradesperson reply
"Hi Duncan,
It was a pleasure doing the job for you. I'm really delighted that you're happy with the outcome.
For sure you knew what you wanted and were precise of what needed to be done which made it really easy to execute the job.
As to my pricing I always try my best to ensure that my clients are getting the best for their buck.
It's been a pleasure to meet you behind the doors and really appreciate your involvement in giving me the correct directions.
Kind regards"
