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The Helpers

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Interior Cleaning Hastings
 
We're Jo and Steve Bill, a husband-and-wife team based in Hastings, looking after Airbnb and holiday homes across Hastings and Havelock North. Jo is the heart of the business. She's spent years in hospitality, starting at the Delta St Pierre hotel and golf club in Wales, then many years as housekeeper for the owners of Black Barn here in Havelock North. Steve calls her "the hotel inspector" for good reason: she notices the things guests notice, and fixes them before they do. Steve brings a prope

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How was their work?*
Extremely low quality, works needs to be redone/incompletePoor quality work, functional but not satisfied with resultAcceptable quality, could have shown more attention to detailGood quality work, satisfied with the resultExcellent quality craftsmanship
Was the final cost as expected?*
Greatly overcost, tradesperson had no idea of realistic priceCost overrun, tradesperson failed to foresee likely expensesExceeded anticipated costs, did not convey reason for expenseCompleted close to budget, satisfied with extra expenseCompleted on budget, any extra expenses were unforeseeable
Was the job completed on schedule?*
Tradesperson abandoned jobTook much longer than agreed, failed to foresee delaysRan over schedule, minor inconvenienceTook slightly longer than agreed, satisfied with reason givenCompleted on schedule, extra time taken was unforeseeable
How professional and responsive were they?*
Highly unprofessional, or failed to turn up/replyUnresponsive or very slow to replyCommunication was adequate, response times variedProfessional and clear communicationExcellent communication, highly professional
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