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True Surface

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Timber & Vinyl Flooring Kapiti Coast
 
Hi, we’re True Surface, a Wellington-based flooring contractor specialising in vinyl, laminate and carpet tiles. We work on homes and commercial spaces, from single rooms to whole-house renovations and new builds. Every job starts with careful subfloor preparation and accurate measuring, so your floor looks great and lasts. We’re a small, hands-on team, so you’ll deal with the people doing the work. We turn up when we say we will and leave your place clean. Our quotes are clear and compe

Job details

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Review details

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How was their work?*
Extremely low quality, works needs to be redone/incompletePoor quality work, functional but not satisfied with resultAcceptable quality, could have shown more attention to detailGood quality work, satisfied with the resultExcellent quality craftsmanship
Was the final cost as expected?*
Greatly overcost, tradesperson had no idea of realistic priceCost overrun, tradesperson failed to foresee likely expensesExceeded anticipated costs, did not convey reason for expenseCompleted close to budget, satisfied with extra expenseCompleted on budget, any extra expenses were unforeseeable
Was the job completed on schedule?*
Tradesperson abandoned jobTook much longer than agreed, failed to foresee delaysRan over schedule, minor inconvenienceTook slightly longer than agreed, satisfied with reason givenCompleted on schedule, extra time taken was unforeseeable
How professional and responsive were they?*
Highly unprofessional, or failed to turn up/replyUnresponsive or very slow to replyCommunication was adequate, response times variedProfessional and clear communicationExcellent communication, highly professional
$
Includes labour, materials and GST. Kept private between you, us and the tradie.