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Floor & Wall Tiling Auckland
5.0
Hi my name is Willie from Grout Downunder. We specialise in tile and grout restoration with over 10 years experience. 90% of my work is to remove and replace broken or missing grout using epoxy grout or standard cement based grout. Remove and replace loose or broken tiles. Remove and replace mouldy silicone sealant. Install tile splashbacks in kitchen and bathroom. We also supply and install new Showerdomes and Garage carpets. We pride ourselves on providing very competitive quotes with quali

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How was their work?*
Extremely low quality, works needs to be redone/incompletePoor quality work, functional but not satisfied with resultAcceptable quality, could have shown more attention to detailGood quality work, satisfied with the resultExcellent quality craftsmanship
Was the final cost as expected?*
Greatly overcost, tradesperson had no idea of realistic priceCost overrun, tradesperson failed to foresee likely expensesExceeded anticipated costs, did not convey reason for expenseCompleted close to budget, satisfied with extra expenseCompleted on budget, any extra expenses were unforeseeable
Was the job completed on schedule?*
Tradesperson abandoned jobTook much longer than agreed, failed to foresee delaysRan over schedule, minor inconvenienceTook slightly longer than agreed, satisfied with reason givenCompleted on schedule, extra time taken was unforeseeable
How professional and responsive were they?*
Highly unprofessional, or failed to turn up/replyUnresponsive or very slow to replyCommunication was adequate, response times variedProfessional and clear communicationExcellent communication, highly professional
$
Includes labour, materials and GST. Kept private between you, us and the tradie.