Review

Broken Garage Dr

Job description

Garage Door Motors & Remotes
Waipa

My garage door opener has stopped working! The power source is ok. Light comes on when power activated. But remote doesnt seem to be talking to unit. Pressing remote gets no response. Would like to get someone out to look at it.


Review

Workmanship
3.0
Cost
2.0
Schedule
5.0
Communications
4.0

Sadly wouldn't recommend. Technician came and repaired however a new fault arose after his visit. Technician returned and repaired and billed me for second visit. Then the first issue arose again. When I queried this with the company they offered a token $100 off of a new motor wich was appreciated but still left me out of pocket. Finally agreed to write off the second invoice. Door not repaired.

Work carried out by an employee of the company
Reviewed on 16-01-2020

Tradesperson reply
"Clients garage door motor was hit during a lightening strike (as reported to us by client) 1st visit by our tech adjusted and reset unit - unit started functioning correctly no issue's client happy payment received. Client then called to say unit faulting again - 2nd visit this time the down limits were found to have drifted chargeable as different fault. Unit faulted again , due to age unit needs replacement as it is an obsolete unit. Client not prepared to replace nothing further ADS can do."

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