{"id":7273,"date":"2018-10-31T09:49:42","date_gmt":"2018-10-30T20:49:42","guid":{"rendered":"https:\/\/builderscrack.co.nz\/blog\/?p=7273"},"modified":"2021-01-21T22:50:18","modified_gmt":"2021-01-21T09:50:18","slug":"october-2018-service-updates","status":"publish","type":"post","link":"https:\/\/builderscrack.co.nz\/blog\/blog-for-tradespeople\/trade-service-updates\/october-2018-service-updates.html","title":{"rendered":"October 2018 Service Updates"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1148.16px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><img decoding=\"async\" class=\"alignnone size-full wp-image-7274\" src=\"https:\/\/builderscrack.co.nz\/blog\/wp-content\/uploads\/2019\/01\/October-Service-Updates_1200x600.jpg\" alt=\"\" width=\"1200\" height=\"600\" srcset=\"https:\/\/builderscrack.co.nz\/blog\/wp-content\/uploads\/2019\/01\/October-Service-Updates_1200x600-200x100.jpg 200w, https:\/\/builderscrack.co.nz\/blog\/wp-content\/uploads\/2019\/01\/October-Service-Updates_1200x600-400x200.jpg 400w, https:\/\/builderscrack.co.nz\/blog\/wp-content\/uploads\/2019\/01\/October-Service-Updates_1200x600-500x250.jpg 500w, https:\/\/builderscrack.co.nz\/blog\/wp-content\/uploads\/2019\/01\/October-Service-Updates_1200x600-600x300.jpg 600w, https:\/\/builderscrack.co.nz\/blog\/wp-content\/uploads\/2019\/01\/October-Service-Updates_1200x600-768x384.jpg 768w, https:\/\/builderscrack.co.nz\/blog\/wp-content\/uploads\/2019\/01\/October-Service-Updates_1200x600-800x400.jpg 800w, https:\/\/builderscrack.co.nz\/blog\/wp-content\/uploads\/2019\/01\/October-Service-Updates_1200x600-1000x500.jpg 1000w, https:\/\/builderscrack.co.nz\/blog\/wp-content\/uploads\/2019\/01\/October-Service-Updates_1200x600.jpg 1200w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p><strong>How we have improved the service this month&#8230;<\/strong><\/p>\n<p><!--more--><\/p>\n<h3>We have scaled up outbound calls, seeking feedback from homeowners to improve our service<\/h3>\n<p>We are committed to getting more jobs for our trade members, and are continuously seeking new ways to do this. This month we have employed a dedicated, full-time, outbound call representative. Their role is to to get in touch with homeowners for feedback, and encourage them to award any pending jobs they have. This will not only increase the number of jobs awarded to our tradies but collect valuable feedback that will help drive improvements to our service.<\/p>\n<h3>We have made changes to which tradies we send leads too first<\/h3>\n<p>We are now putting more focus on tradespeople who successfully secure work through our platform. To get more leads, make sure you are correctly awarded jobs through our system.\u00a0 Also if you are a specialist, then it\u2019s better not to tick other categories if you want more leads in your specialist category.<\/p>\n<h3><strong>App improvements<\/strong><\/h3>\n<p>Performance improvements, refreshments and fixes.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>How we have improved the service this month&#8230;<\/p>\n","protected":false},"author":9,"featured_media":7274,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1022],"tags":[],"class_list":["post-7273","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trade-service-updates"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>October 2018 Service Updates<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/builderscrack.co.nz\/blog\/blog-for-tradespeople\/trade-service-updates\/october-2018-service-updates.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"October 2018 Service Updates\" \/>\n<meta property=\"og:description\" content=\"How we have improved the service this month&#8230;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/builderscrack.co.nz\/blog\/blog-for-tradespeople\/trade-service-updates\/october-2018-service-updates.html\" \/>\n<meta property=\"og:site_name\" content=\"Builderscrack Blog - Home Repair &amp; Renovation Guides\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Builderscrack\" \/>\n<meta property=\"article:published_time\" content=\"2018-10-30T20:49:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-01-21T09:50:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/builderscrack.co.nz\/blog\/wp-content\/uploads\/2019\/01\/October-Service-Updates_1200x600.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alana\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@builderscracknz\" \/>\n<meta name=\"twitter:site\" content=\"@builderscracknz\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/blog-for-tradespeople\\\/trade-service-updates\\\/october-2018-service-updates.html#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/blog-for-tradespeople\\\/trade-service-updates\\\/october-2018-service-updates.html\"},\"author\":{\"name\":\"Alana\",\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/#\\\/schema\\\/person\\\/0c8f87757e727f5ce7a785226417b7a2\"},\"headline\":\"October 2018 Service Updates\",\"datePublished\":\"2018-10-30T20:49:42+00:00\",\"dateModified\":\"2021-01-21T09:50:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/blog-for-tradespeople\\\/trade-service-updates\\\/october-2018-service-updates.html\"},\"wordCount\":346,\"image\":{\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/blog-for-tradespeople\\\/trade-service-updates\\\/october-2018-service-updates.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/01\\\/October-Service-Updates_1200x600.jpg\",\"articleSection\":[\"Service Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/blog-for-tradespeople\\\/trade-service-updates\\\/october-2018-service-updates.html\",\"url\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/blog-for-tradespeople\\\/trade-service-updates\\\/october-2018-service-updates.html\",\"name\":\"October 2018 Service Updates\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/blog-for-tradespeople\\\/trade-service-updates\\\/october-2018-service-updates.html#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/blog-for-tradespeople\\\/trade-service-updates\\\/october-2018-service-updates.html#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/01\\\/October-Service-Updates_1200x600.jpg\",\"datePublished\":\"2018-10-30T20:49:42+00:00\",\"dateModified\":\"2021-01-21T09:50:18+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/#\\\/schema\\\/person\\\/0c8f87757e727f5ce7a785226417b7a2\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/blog-for-tradespeople\\\/trade-service-updates\\\/october-2018-service-updates.html\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/blog-for-tradespeople\\\/trade-service-updates\\\/october-2018-service-updates.html#primaryimage\",\"url\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/01\\\/October-Service-Updates_1200x600.jpg\",\"contentUrl\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/wp-content\\\/uploads\\\/2019\\\/01\\\/October-Service-Updates_1200x600.jpg\",\"width\":1200,\"height\":600},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/builderscrack.co.nz\\\/blog\\\/\",\"name\":\"Builderscrack Blog - Home Repair &amp; 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