If you have been granted contact by a homeowner and the job remains open after a month, the job will enter ‘extended contact’ and you will start to incur a small holding fee each m... Read more
In early 2019, we removed the limits on the number of jobs you can have open and on the go at any one time. We’ve received queries from some of our trade partners about what this r... Read more
To see any current invoices Select ‘Invoices’ from your homepage. This page will list any invoices which are currently unpaid. To see the detail of invoices click ‘view’. To see pa... Read more
If the price increases or decreases on the job and you haven’t received an invoice from Builderscrack Get in touch with our team by using the Support form. Let our team know:... Read more
Builderscrack is a commission based business. In this model it is standard procedure to charge based on the full cost of the job as billed to the end user – in our case, the... Read more
If you have received a success fee invoice and are wondering why it has been sent ahead of you completing the job, the information below should help explain how our invoicing works... Read more
We don’t currently offer the functionality to invoice your homeowners directly through Builderscrack or receive payment from them through out platform. All Invoicing and Payment Ad... Read more
We require a debit or credit card number to be stored against your account if you haven’t paid an invoice in the last 18 months, or if you’ve previously had a credit card loa... Read more
We issue our invoices when you and the homeowner settle on a quote or job cost. The invoice is then due 14 days later. Paying invoices by credit or debit card If you have a debit o... Read more