Reviews of Maureen Collins-Wright (Ross's Plumbing)

100% genuine reviews. Ratings posted on Builderscrack are completely genuine as tradesmen can only be reviewed on jobs that have been posted by homeowners on this site.

Average Workmanship Ratings

How well a tradesman performed the contracted work (out of a max of 5).

Workmanship5 Tradesmen are reviewed and rated with hammersQuality of workmanship provided.
Adherence to cost5 Tradesmen are reviewed and rated with hammersDegree of variance from quoted cost.
Adherence to schedule5 Tradesmen are reviewed and rated with hammersHow well they kept to schedule.
Overall Workmanship5 Tradesmen are reviewed and rated with hammersThis is their overall workmanship rating.

Average Communications Ratings

THow well a tradesman communicated and presented themselves (out of a max of 5).

Responsiveness5 Tradesmen are reviewed and rated with hammersHow timely their initial response was.
Professionalism5 Tradesmen are reviewed and rated with hammersTheir level of professionalism.
Overall Communications5 Tradesmen are reviewed and rated with hammersOverall communications rating.

Completed Work Reviews

JobRating(s)Homeowner CommentsTrade Take
Complete bat...
Job #12408
16 Jul 11
Workmanship 4
Cost 5
Schedule 5
Responsiveness 5
Professionalism5
(no comment provided)

(work carried out by an employee of the company)
All Good
Bathroom wor...
Job #7956
25 Nov 10
Workmanship 5
Cost 5
Schedule 5
Responsiveness 5
Professionalism5
First rate; highly recommended.

(work carried out by the owner/operator)
All Good
Very easy and communicative customer. Thank you for the work - we appreciate it.
Shower pressure
Job #5450
9 Aug 10
Workmanship 5
Cost 5
Schedule 5
Responsiveness 5
Professionalism5
Highly recommended. Great communication, honest and great work. Thanks!

(work carried out by the owner/operator)
All Good
Good customer to work with and good communicatoin
Small hot wa...
Job #5140
8 Jun 10
Workmanship 4
Cost 4
Schedule 5
Responsiveness 5
Professionalism4
Good job. Sorted the problem.

(work carried out by the owner/operator)
Repair/repla...
Job #4727
1 Jun 10
Workmanship 5
Cost 5
Schedule 4
Responsiveness 5
Professionalism5
Great job. A little late due to problems getting a custom fitting from Marley (no fault of theirs). And they even came and fixed a leaking toilet valve in the mean time without charging for extra travel. Very much appreciated.

(work carried out by an employee of the company)
All Good
Hot water Pr...
Job #5069
1 Jun 10
Workmanship 4
Cost 4
Schedule 4
Responsiveness 4
Professionalism4
(no comment provided)

(work carried out by the owner/operator)
Easy communications with the customer. Have advised any ongoing issues just to contact us
New Drain
Job #4012
7 Mar 10
Workmanship 5
Cost 5
Schedule 5
Responsiveness 5
Professionalism5
My husband and I were very impressed with both the professionalism and the friendliness of this company. The quote was responded to immediately, the price was competitive, and the contractors were friendly and professional. I would highly recommend Ross's Plumbing for any drain work you might need.

(work carried out by a subcontractor)
All Good
Lovely customers to deal with, prompt payment
Hot water ta...
Job #3114
7 Dec 09
Workmanship 4
Cost -
Schedule -
Responsiveness -
Professionalism-
Turned up on time and job was completed before I got home. One pipe had a leak (which I luckily spotted). Bill was more than quoted which I wasn't imformed of until I received it in the mail. Cheers.
Toilet
Job #2659
1 Aug 09
Workmanship 5
Cost -
Schedule -
Responsiveness -
Professionalism-
Very efficient company to deal with. Work was not straight forward, but was accomplished well within estimated time. Good job. Would use again.
Fix my toilet
Job #1732
23 Mar 09
Workmanship 4
Cost -
Schedule -
Responsiveness -
Professionalism-
Xmas period very busy but after a couple of attempts No more leaks, and toilet looking and sounding much better.Thank you:)

Communication Only Reviews

JobRating(s)Homeowner CommentsTrade Take
Drainage sol...
Job #13079
12 Jun 11
Responsiveness 5
Professionalism5
(no comment provided)Hope all works out for you:)
improving dr...
Job #12531
3 Jun 11
Responsiveness 2
Professionalism4
Ross came out to view the job promptly and was friendly to talk to but took 10 days to give me a quote and then when I asked for some changes to the quote it took another week. They overlooked the fact that a cesspit was a council requirement for the work that I required, but admitted their mistake once it was pointed out.
Repair drains
Job #11453
7 Apr 11
Responsiveness 5
Professionalism5
(no comment provided)Thank you for advising us that we were unsucessful - we can't achieve everything - even though we try, but it's potential customers and customers communcating that most certainly helps - hope your problems are remedy soon.
New bathroom
Job #5166
28 Jun 10
Responsiveness 5
Professionalism5
Unfortunately quote was too high but Ross was very helpful and gave good advice which was appreciated.
Completing h...
Job #4703
1 Jun 10
Responsiveness 5
Professionalism5
(no comment provided)
Guttering
Job #4887
27 Apr 10
Responsiveness 2
Professionalism2
Didn't go to job at time arranged, Created a problem for the tenant as they don't speak English. Estimate sent too late, job awarded to other tradesman
Bathroom Ren...
Job #4469
5 Apr 10
Responsiveness 5
Professionalism5
(no comment provided)
Supply and f...
Job #4041
16 Feb 10
Responsiveness 4
Professionalism4
(no comment provided)
Replace Gas ...
Job #3893
15 Jan 10
Responsiveness 5
Professionalism4
No issues. I had to make a choice from a dozen quotes, and on this occasion, the job went elsewhere. Would recommend Ross's Plumbing to all as worthy of consideration.Want to thank Roy for having the curtesy to ring and advise the job had gone to someone else - it was appreciated.