Reviews and ratings (preview profile)

You are viewing a preview trade profile (trade code ah7z7g), where only their reviews are made publically available. The full trade profile (including contact information) is only made visible to the homeowner.

Ratings posted on Builderscrack are genuine as tradespeople can only be reviewed on jobs that have been posted by homeowners on this site. All review ratings are out of 4 (4 being the best, 1 being the worst).

Workmanship Ratings

These are ratings relating to how well a tradesperson performed the contracted work. All ratings are out of 4.

Workmanship4 Tradesmen are reviewed and rated with hammersQuality of workmanship provided.
Adherence to cost4 Tradesmen are reviewed and rated with hammersDegree of variance from quoted cost.
Adherence to schedule4 Tradesmen are reviewed and rated with hammersHow well they kept to schedule.
Overall Workmanship4 Tradesmen are reviewed and rated with hammersOverall workmanship rating.

Communications Ratings

These ratings describe how well a tradesperson communicated and presented themselves. All ratings are out of 4.

Responsiveness4 Tradesmen are reviewed and rated with hammersHow timely their initial response was.
Professionalism3 Tradesmen are reviewed and rated with hammersTheir level of professionalism.
Overall Communications4 Tradesmen are reviewed and rated with hammersOverall communications rating.

Completed Work Reviews

JobRating(s)Homeowner CommentsTrade Take
Shower pressure
Job #5450
9 Aug 10
Workmanship 4
Cost 4
Schedule 4
Responsiveness 4
Professionalism4
Highly recommended. Great communication, honest and great work. Thanks!

(work carried out by the owner/operator)
All Good
Good customer to work with and good communicatoin
Small hot wa...
Job #5140
8 Jun 10
Workmanship 3
Cost 3
Schedule 4
Responsiveness 4
Professionalism3
Good job. Sorted the problem.

(work carried out by the owner/operator)
Repair/repla...
Job #4727
1 Jun 10
Workmanship 4
Cost 4
Schedule 3
Responsiveness 4
Professionalism4
Great job. A little late due to problems getting a custom fitting from Marley (no fault of theirs). And they even came and fixed a leaking toilet valve in the mean time without charging for extra travel. Very much appreciated.

(work carried out by an employee of the company)
All Good
Hot water Pr...
Job #5069
1 Jun 10
Workmanship 3
Cost 3
Schedule 3
Responsiveness 3
Professionalism3
(no comment provided)

(work carried out by the owner/operator)
Easy communications with the customer. Have advised any ongoing issues just to contact us
New Drain
Job #4012
7 Mar 10
Workmanship 4
Cost 4
Schedule 4
Responsiveness 4
Professionalism4
My husband and I were very impressed with both the professionalism and the friendliness of this company. The quote was responded to immediately, the price was competitive, and the contractors were friendly and professional. I would highly recommend Ross's Plumbing for any drain work you might need.

(work carried out by a subcontractor)
All Good
Lovely customers to deal with, prompt payment
Hot water ta...
Job #3114
7 Dec 09
Workmanship 3
Cost -
Schedule -
Responsiveness -
Professionalism-
Turned up on time and job was completed before I got home. One pipe had a leak (which I luckily spotted). Bill was more than quoted which I wasn't imformed of until I received it in the mail. Cheers.
Toilet
Job #2659
1 Aug 09
Workmanship 4
Cost -
Schedule -
Responsiveness -
Professionalism-
Very efficient company to deal with. Work was not straight forward, but was accomplished well within estimated time. Good job. Would use again.
Fix my toilet
Job #1732
23 Mar 09
Workmanship 3
Cost -
Schedule -
Responsiveness -
Professionalism-
Xmas period very busy but after a couple of attempts No more leaks, and toilet looking and sounding much better.Thank you:)

Communication Only Reviews

JobRating(s)Homeowner CommentsTrade Take
New bathroom
Job #5166
28 Jun 10
Workmanship -
Cost -
Schedule -
Responsiveness 4
Professionalism4
Unfortunately quote was too high but Ross was very helpful and gave good advice which was appreciated.
Completing h...
Job #4703
1 Jun 10
Workmanship -
Cost -
Schedule -
Responsiveness 4
Professionalism4
(no comment provided)
Guttering
Job #4887
27 Apr 10
Workmanship -
Cost -
Schedule -
Responsiveness 2
Professionalism2
Didn't go to job at time arranged, Created a problem for the tenant as they don't speak English. Estimate sent too late, job awarded to other tradesman
Bathroom Ren...
Job #4469
5 Apr 10
Workmanship -
Cost -
Schedule -
Responsiveness 4
Professionalism4
(no comment provided)
Supply and f...
Job #4041
16 Feb 10
Workmanship -
Cost -
Schedule -
Responsiveness 3
Professionalism3
(no comment provided)
Replace Gas ...
Job #3893
15 Jan 10
Workmanship -
Cost -
Schedule -
Responsiveness 4
Professionalism3
No issues. I had to make a choice from a dozen quotes, and on this occasion, the job went elsewhere. Would recommend Ross's Plumbing to all as worthy of consideration.Want to thank Roy for having the curtesy to ring and advise the job had gone to someone else - it was appreciated.