Reviews and ratings (preview profile)
You are viewing a preview trade profile (trade code qhjksc). Their full trade profile (including contact information) is only made visible to the homeowner.
100% genuine reviews. Ratings posted on Builderscrack are completely genuine as tradesmen can only be reviewed on jobs that have been posted by homeowners on this site.
Workmanship Ratings
These are ratings relating to how well a tradesman performed the contracted work. Ratings are out of 5.
| Workmanship | 4 |  | Quality of workmanship provided. |
| Adherence to cost | 5 |  | Degree of variance from quoted cost. |
| Adherence to schedule | 4 | | How well they kept to schedule. |
| Overall Workmanship | 4 | | Overall workmanship rating. |
Communications Ratings
These ratings describe how well a tradesman communicated and presented themselves. Ratings are out of 5.
| Responsiveness | 4 |  | How timely their initial response was. |
| Professionalism | 3 |  | Their level of professionalism. |
| Overall Communications | 4 | | Overall communications rating. |
| Job | Rating(s) | Homeowner Comments | Trade Take | ||||||||||
| Fence Job #4756 30 Jun 10 |
| (no comment provided) (work carried out by the owner/operator) | (not yet commented) | ||||||||||
| New Shower M... Job #4496 22 Mar 10 |
| Initial response from Darren was great, and he has been responsive
throughout. There were email issues between Darren and the sub
contracted plumber which meant I had to chase them up. The plumber who
performed the job left quite a mess behind, no clean up done at all. A
big hole was left the wall of the shower that I had to hire someone
else in to fix. Plumber did drop off something to patch the hole with
6 days later. $200 for 1.5 hours work, which was left incomplete (in
my view, due to the hole) and a mess for us to clean up. I am
disappointed and annoyed with the sub-contracter and would not use
plumber again but would have no hesitation in using other services
from Darren. I repeat that the communication and professionalism from
Darren in the pre-work stage was good, and Darren has been
professional, polite and reasonable in sort out my concerns with the
work that was carried out. (work carried out by a subcontractor) | I am a conscientious tradesman and business owner/operator and take my business very seriously. We have never received any complaints regarding our plumber’s service or charges and I was therefore surprised and concerned to read Stuart’s comments. I immediately contacted Stuart to discuss his dissatisfaction with our plumber. We talked at great lengths about the job and the pricing and reassured our customer with regards to our work ethics. It is unfortunate that with many plumbing jobs (leaks, new fittings etc) it is often necessary to cut or remove plaster, tiling or lining etc. to get access to pipes and fittings. Although the plumber cannot always repair holes etc (depending on size, if tiled etc), on this occasion, a plastic moulding could be used to cover the hole. Unfortunately the Plumber did not one with him but did drop one off with the customer when he was next passing. With regards to the pricing: a free, no obligation quotation is always offered and our customers are charged our usual hourly rate, travel, parts (if any) and GST. I can reassure customers that we only ever strive to provide a professional and efficient service. Regards Darren @ DC Home Services & Electrical | ||||||||||
| renovate bat... Job #2497 18 Nov 09 |
| Happy with job overall. Was professional and gave a reasonable price. | Not Great | ||||||||||
| Tree Pruning Job #2836 25 Oct 09 |
| Great job done! I appreciated being consulted about how I wanted trees pruned and all rubbish was taken away and area left very tidy. Thank you. | Good | ||||||||||
| Dripping pipe Job #2978 25 Sep 09 |
| Have not seen job personally, but Darren's communication was great and I'm satisfied that the job has been done well. | All Good | ||||||||||
| shower pressure Job #2583 4 Aug 09 |
| (no comment provided) | All Good | ||||||||||
| install rang... Job #2608 27 Jul 09 |
| Darren was very helpful and gave me good advice about my jobs .He also did a number of other jobs for me which I am very happy with . Cheers! | All Good |
Communication Only Reviews
| Job | Rating(s) | Homeowner Comments | Trade Take | ||||
| New Kitchen ... Job #5059 26 May 10 |
| (no comment provided) | |||||
| Kitchen Wall... Job #4891 15 May 10 |
| (no comment provided) | |||||
| Bathroom Job #4048 14 May 10 |
| (no comment provided) | |||||
| Deck Framing... Job #5000 6 May 10 |
| always quick to chase the job but then does not follow through with communications | I am very disappointed with this review. I received the customer's contact details late on the Friday and made contact on the Monday. My Carpenter visited the customer on Wednesday as arranged with the customer, but the client did not have the spec details. It was arranged that he would visit again on the Friday when the spec would be available. Our Carpenter actually travelled from Woodend to Cust which is approx 40kms each way (160 kms in total). When our Carpenter arrived on the Friday - the customer did not have the spec available again and informed him that she had closed the job. Interestingly, I have spoken with another builder who had a similar experience with the same customer. I understand this customer also gave us a low communication review for electrical works. In this instance, we left numerous messages for her to contact us, but never heard from her. I believe I am justified in feeling unhappy and disappointed with this review. | ||||
| New House, e... Job #4049 29 Apr 10 |
| (no comment provided) | |||||
| Roadside Fence Job #4053 9 Mar 10 |
| (no comment provided) | |||||
| Bathroom plu... Job #4038 14 Feb 10 |
| Nice chap, came out to give quote, decided to go with qaulified plumber in the end | |||||
| installation... Job #3937 21 Jan 10 |
| (no comment provided) |